Midwestern Van Lines
352 NE 191st St, Miami, FL 98155
When I called Midwestern van lines for a quote, they were very thorough. They explained to me exactly how much they would charge for what purpose. I was very happy with the way they kept the whole procedure very transparent. Their movers arrived right on time, one minute earlier if that means anything. They packed everything like machines and then loaded my boxes to the van. Then they set off and I realized how fast the whole job was done and how neatly they went about it! The delivery was made 2 days later as requested and I had all my stuffs in the van so I wouldn’t need to hire storage facility. All my stuffs traveled very well. A mirror cracked in half but that’s a small price to pay for the brilliant efforts by these fab movers. I give them five stars only for how professional they are.
It was such a pleasure to work with Midwestern van lines! From getting a quote to the actual move- everything was just seamless. When you speak to their professional team you just know everything will go smoothly. Indeed it was smoothest move I've ever had. I received a quote via email and then a phone call with a thorough explanation of the service. Also I requested boxes to my pick up address. The moving team was punctual and work diligently till the end. The moving team helped me to pack my own car, it was a great help and i appreciate everything what they did for me. It was a very friendly team during the whole moving process.
I had 7 estimates before I made the choice to use Midwestern van lines. I was always so skeptical about hiring movers because of all the horror stories I’ve heard. I was very pleased that I wasn't dealing with a moving broker! The movers really put my mind at ease from beginning to end. From the very start they took the time to explain every little detail to me. They packed everything beautifully and got me relocated without a single complaint. This was a big move and they delivered just as promised!
The movers from Midwestern van lines blew my mind during my last move. They were quite literally in and out of my apartment in just 45 minutes. Their speed alone is good enough to recommend them. But they are not just fast! They managed to deliver all my belongings right on schedule to my new house without a single scratch on any item. I really wasn’t expecting this level of professionalism from a company that charges such low prices. It was the smoothest move of my life.
When you hire Midwestern van lines you just be sure that you have great relocation experts. They know how to discharge their duties, and they are so cooperative. They made my experience with them so extraordinary. I felt good using during my last relocation. There is no doubt I will be seeking their services in future.
After recently accepting a job offer I was a little more than stressed trying to figure out how I was going to uproot my life and settle halfway across the country, luckily Midwestern van lines came through in the clutch and made the entire situation more than simple. I got a great quote with no hidden fees for additional packaging or handling, very straight-forward! Their crew took remarkable care to ensure there was no damage to anything, not even a scratch! Moving is stressful on its own, and these guys really helped ease the burden of the situation. I couldn't recommend them enough and look forward to using them in the future.
Midwestern van lines delivered a solid performance while they handled my move. They had a long distance to cover and I had to completely rely on the expertise of my movers. They performed amazingly though. They showed up on time, packed everything quickly and loaded the van with my valuables. After 3 days the delivery was made. All my breakables survived the journey. It was a flawless performance by the movers and I appreciate that.
I hired Midwestern van lines because having to move on my own seems too frightening to me. They schooled me in professional relocation! When I called them, the customer service seemed very friendly and helpful. Their quote was unbeatable. The movers arrived sharp on time and were very capable looking. All four men had years of moving experience and it showed in the way they worked around my old house packing and loading all my belongings. Their efficiency ensured the work time to stay at a minimum. The men did all the hard work while keeping a smile on their faces. I’m just so impressed with this company.
0- --- rating. Extremely disappointed. See BBB Listing:
Move Date: June 3, 2018
BBB Rating: F - Midwestern Van Lines
The "A+" page that led to another business in Bensenville, IL has been removed by the BBB.
William Shakespeare said, "Prefer a loss to a dishonest gain; the one brings pain at the moment, the other for all time." Please don't use this company.
They sent the drivers out with a list that didn't match ours, left a double bed frame off, attempted to charge $500.00 more over Binding Contract, nothing provided in writing, refused to take our calls, number of Agent said "blocked by Verizon" and emails,texts, unanswered.Office refused to check for clerical errors. We didn't let them load, per our contract, that any changes must be made prior in writing. They kept our deposit of $930.71. Agent, dispatch and Quality Assurance had all confirmed each and every item to be moved. So why was the driver's list short an item? Why did he insist on $500 over the Binding Contract? Why did no one return our calls? Why is this company with it's now "F" BBB rating, and the incorrect page with an "A+" now taken down by the BBB, still in business? And with their "F" rating, what will they call themselves now if they just open a new company? Beware.
This is my way of paying my last movers what they deserve. I had put Midwestern van lines through hell during my last move. I changed my moving date 3 times and when I finally confirmed them a date, they happily dispatched a crew for me. Their movers were superb. They packed up everything easily and set off. I kept nagging at them asking about the whereabouts of my things. They still didn’t lose patience. They delivered all my goods in great condition. It’s right then I realized that I just needed to write some good things about them because they deserve it.
My family just completed a big move Midwestern van lines and it was the best moving experience we have ever had! We set up the move with their manager over the phone and it just couldn't have gone any better. He stayed in contact with us every step of the way and made sure that all of our needs were taken care of. Everything happened right on schedule and on time. We couldn't be happier and we highly recommend this company.
I hired Midwestern Van Lines for a move from Washington to Florida - and it was a very bad experience.
The packers were nice enough - but towards the end of the job they started hiding things so they wouldn't have to pack them on the truck. This still surprises and angers me as I type it. I called them on it at one point when i noticed something I know was in the "to be loaded pile" was in the "stay pile." Then I found some other things that were hidden under what looked like trash - and I told them that those items needed to go on the truck. After they left, I found other items that they decided not to pack.
I paid EXTRA to make sure they took care of a specific antique barrister bookcase I wanted to arrive safely. Well, it arrived with a broken glass window. And the delivery guy left it on the front porch with glass all around. He made sure to tell me he didn't break it.
I called several times after arriving in Florida to inquire on when my items would arrive - and I even tried to track my shipment online - but no one ever called me back or responded. POOR CUSTOMER SERVICE. No one even answers the phone.
The move took exactly 3 weeks.
When the driver arrived with my things - no one came to help him unload. He tried to unload everything himself! And he was in a huge hurry and did not put boxes in the proper rooms - and some things he didn't even unwrap and remove their moving blankets. I ended up helping him and doing more than I ever should have for the price I paid.
Many other items were also broken - and I can expect some glasses to break and other issues if i packed things poorly - but a large number of items were broken that just should not have been.
The driver also unloaded several items that were not mine - trying to leave them for me. There were no dividers between customers in the truck.
Choose a different company!
I know how people always complain about the moving companies and how inefficient they are. I can’t say the same about Midwestern Van Lines though. Their movers showed up on time and they packed everything very quickly. They were also very friendly and fun to interact with. The foreman directed the men very expertly. The whole process took just under a few hours to complete. They made the delivery on time and I was just so glad to see all my valuables reaching my new home in excellent condition. I’m truly impressed with the way these guys handled my move.
I had a very good move with this moving company recently. It was stress free, easy and quick. They gave me a very good deal and also very flexible payment methods. They moving men came on time on the day of the move and moved me out very nicely. They were very careful with the furniture’s and floors. They did not damage a single thing. All was returned in due time and the best part was that I paid exactly what I was quoted. No extra fees at all! Midwestern van lines is the one you can trust!
My move was so god damn easy because of Midwestern van lines! I can’t believe how easily I was moved! They gave me a great deal and sent a great team on the day of the move. The foreman and his two helpers were efficient, caring, professional and very hardworking. One by one everything was nicely packed and moved on to their truck. Their truck was new and shining all the way! They delivered on time and when I unpacked, I found no damages! They also helped me set up the new place. Basically what I did was only pay them, they did everything else! I had a great move!
This moving company was very helpful! They moved me recently and did a lot! Their sales rep professionally explained how to pack safely so that I could avoid damages. He also gave me details about the move too! I loved their support! On the other hand, their moving team was excellent too! They were very experienced and caring. They moved all my belongings with care and guarded everything with their lives. There were no damages upon delivery and the price did not change! I had a lovely time with Midwestern van lines! I will use them again for sure!
DO NOT USE THIS MOVING COMPANY! Read all the complaints on this page. I do not want you to experience what we experienced. They made our move stressful, very costly and a nightmare! Please notice that most of their good comments appear brief, almost as if they paid someone to add them or the employees themselves added them to save face. Below is just a tip of what we experienced.
First, the salesperson Dave Jones gave a price around 8k included “Full-service package” where they would pack our belongings and furniture since I just had surgery. Mr. Jones guaranteed that we would not have a problem moving on the 25th but we had to choose a 3-day window. Mr. Jones said it was unnecessary to pay guarantee date. The movers did not show up until the 26th. Mr. Jones would not return our calls I assume b/c we reached the period where our 2k deposit was no longer refundable.
Customer service was no help either. They just said they were sorry and offered no due diligence in the matter throughout the entire process. Also, when I called one time they put me on speaker and I could hear them in the background making fun of me. They thought they had me on mute.
Once the movers arrived they took inventory of our belongings and said it would be an extra 4K. We complained and even spoke to their district manager who said, and I quote, “We can move 8K of your stuff if you do not wish to pay for 12k.” No honoring their original quote or contract. The only compensation they would give us was $350 dollars for the inconvenience. On top of all that they did not bring a big enough truck so they loaded half of our stuff on 26th and came back the next day, mid-morning and late as usual, to load the second half of our stuff.
The driver also demanded I sign the inventory list prior to him unloading our stuff, when I said I needed to check to make sure everything was ok he insisted. Since I was home alone with my children with my husband out of town I went ahead and signed. Many damages too.
I want everyone to hire Midwestern van lines. They are an extraordinary moving company! They are professional, efficient, dedicated and very hardworking. They move you so smoothly that you will thank me later! I hired them a few weeks ago for my long distance move and the move was perfect! They moved me out very quickly and within the allotted time. They delivered on the day they said they would and they even helped at the new place. I was delighted to see that there were no extra fees on the bill. So yes, I had a pretty good time!
Looking for a good moving company? Check Midwestern Van Lines out! They have great prices and they also provide an amazing service. You will simply love them. They will move you very quickly and smoothly. They are very punctual, efficient, caring and professional! They did a long distance move for me last month and they did it perfectly. They moved all my belongings with care and did not let anything to happen to my things. Everything was picture perfect in the end! I have no complaints!
I am in the military but this was not a military move. Jordan Doran, the SR Moving Consultant, assured me that I would be getting the best price possible and I didn't need to worry at all. Even when I told him I was having second thoughts and possibly going to go with another moving company, he not only gave me an "additional discount," he also sent me "facts" on the other moving company I was considering. Told me that their license had been suspended and their name changed several times in order to operate under a different name because their customer service was so bad. I actually believed his lies! He even said that the other company rents out trucks and don't have their own, which I should consider a red flag according to him. The day of pickup, a Ryder truck pulls up in front of my place! Red flag! The driver comes in, looks over my stuff and then, on his phone, adds up the imaginary cubic feet estimates, and quotes me over a $1000 more than my original quote. Said that my boxes were extra large and not large like I had said before. I asked how he came up with that estimate and he told me "by looking at everything," yet, he did not write down an inventory. Just adding numbers in his head! Immediately, I tried contacting Jordan or Chris, both whom had contacted me within the HOUR if I had any issues or questions BEFORE my pick up date...yet, neither were available! I called Jordan at least 15 times, meanwhile, the driver tells me that "I need to make up my mind as to what I wanted to do, because he has other stuff to do." I told him to stop wrapping my things until I could get Jordan or Chris on the phone. While I'm calling, the driver and sidekick, walk outside. That was the last I saw of them!! They left without saying a word to me! I emailed Jordan and he emailed back, saying he's sorry that I'm having so many issues, but he is out of the office until Monday.You know the rest! NEVER TRUST THEM!!! They even take advantage of those who protect this country!!