Grooming By Melinda
14427 Country Walk Dr, Miami, FL 33186
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So I was in need of a new groomer and decided to try this place out. Anyways, I decided to try them out for a bath for one dog and a cut and bath for the other. I am greeted by a woman in the middle of dying her own hair while cutting another dog's hair. So for the bath only dog, I asked if she brushes (he sheds), does the anal glands thing, and clips the nails. She replies yes to all and that they will brush him well enough so he minimizes his shedding. Great. I then give her instructions for the haircut for the other one, a Yorkie. She says give it an hour. That's pretty quick I thought. Anyways, hours go by and I am waiting for her call when I finally get one an hour before closing time. Her impression on the phone is like I better rush to pick up the dogs (where are you, how long till you can pick up the dogs I'm asked) because they are ready. I pick up my dogs and head to the dog park so they can enjoy themselves. There I noticed that the one that was given the bath is still wet, his butt was still dirty and shedding like crazy. The lady did nothing put probably bathe him last second and didn't even properly dry or brush him like I asked. Matter of fact, he didn't even smell like he was bathed. Then I start to inspect the Yorkie's haircut. It looked like a a two year old with dull scissors cut him. One side of his body the hair is short and the other was much longer. The ears looked liked she cut from 8 different angles and looks super choppy. One ear has the hair longer and the other is short. I had to sit for hour after the park and try to even out his hair so he wouldn't look like he was stuck in a blender. Not sure if she even bathed him because he smelled some cheap spray that she sprayed him with when I was picking him up. Another thing, I pay $70 with a debit card and she says she has to charge the merchant fees, because "nothing in life is free." So she adds like a $1.20 to the charge. How petty and unprofessional.
yes, i love this place i been going to them since 2007 and never have any problem super!, i love them, they always take care of my babies, they are very sweet and take care of you like family, i recomend this place like the BEST!!!!!!!!!!! thanks for grooming my babies all this years, i love you!!!!!!!!!