Great Expressions Dental Centers Coral Way
11865 SW 26th St Ste C39, Miami, FL 33175
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Member of the Better Business Bureau
Insurance: DeltaCare USA
By Appointment Only: Yes
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If you aren't closterphobic you will be here. The tiniest waiting area ever created and it's overly crowded. You'll be lucky if you get a seat if not you will be standing waiting for an hour to be called in for your appointment. My appointment time was at 11:30 arrived at 11:32 I asked the receptionist in the front how long it would take to be called in and she responded to me because I arrived at 11:32 it will take just a few minutes. After 30 mins went by I asked again when I will be seen and she responds in 10 minutes and at 12:26! was when I was finally called in. What's the point in having an appointment if you aren't going to be seen at the time you were scheduled for? This location needs to arrange a staff meeting to discuss how to effectively manage and schedule appointments. I definitely will not be returning to this dentist office ever again.
I want to save you a headache!! My appointment was at 4pm and at 5pm I asked the lady if I was coming up soon, because I had been waiting for an hour already. She said I was next. She leaves the office at that time (5pm) and another young lady calls 3 more patients but not me. It is 5:30pm now and nothing, so I asked for the "new patient" paperwork I had filled out and left. It is a factory type dental office. They booked 10 people at 4pm. I asked all the ladies that were there and had been scheduled at the same time. Very unfair!!