Flat Rate Moving & Storage
16501 NW 8th Ave, Miami, FL 33169
We take moving seriously, so you don't have to.
FlatRate Moving uniquely offers an all-inclusive, GUARANTEED, one-price move. Our method eliminates the questionable pricing practices that many companies impose on customers moving in Florida, while at the same time providing quality service at competitive prices.With our state-of-the-art equipment and technology, FlatRate provides the best solutions for residential and commercial relocations. Our experience together with our commitment to customer service has made FlatRate the leading moving company.
: (305) 622-5263
: (888) 600-3528
Specialties: Local, Rentals, Moving, Furniture, Regional, Packing, Offices, Customer Service, Household Items, Homes, Boxes, Apartments, Consultations, Nationwide, International, Packaging
My overall experience with this company was excellent. I had never heard nor used this company before. I had initially inquired quotes from four (4) moving companies. Two of which never returned my call. Another company followed up days later and were really expensive. But Ian from Flat Rate was the only one who responded always in a prompted manner. He had a lot of patience with me making changes to the inventory list back and forth. Jose and Josue were our movers. They were professional, diligent, punctual and pleasant. They packed all of our furniture with such care! They delivered, assembled and installed everything in an amazing fashion. My biggest fear before the move was my china cabinet because it’s all glass. It was delivered, assembled intacted and in one piece. As soon as I saw how they cared and packed the moving items, it gave me piece of mind that everything was going to be smooth sailing. But biggest amazement with this company is the way they wrap and pack your moving items. I had never experienced that in the past with other moving companies. They normally charge extra for that. But I feel that Flat Rate cares about their customers by making sure their moving items don’t get scraped, chipped or damage. My furniture in the past have been moved bared without any protection because they would charge extra for that. I highly recommend them!
09/26/2011Provided by Citysearch -
FlatRate Team in Miami was one of the most professional movers I have ever used. I highly recommend them . I moved an Art Gallery filled with very fragile and valuable inventory and the team was careful , friendly & they made one very difficult move very smooth and easy. There is no other movers you should consider whether for your residents or commercial.
Nash , Steffan , Marko , Papi & Carlos Were all Amazing !
Thank you so much
08/11/2011Provided by Citysearch -
I can recommend them, but take into consideration that you get what you pay for...I also had some ""confusion"" about the rate. Check over the list you submit very carefully, as they may mysteriously receive one that doesn't have everything...The movers were punctual and efficient, the initial contact with Ian was efficient, but I must say that the packing service I ordered was not good. I have never moved where they don't provide hanging wardrobe boxes for your closet clothes and suits. Everything was thrown in boxes with ZERO care, and arrived a cumpled up mess- very unprofessional. The boxes were also not labeled clearly, which made it harder for the guys who delivered, and for us when we unpacked. Many boxes had stuff mixed in that didn't match the room written on it (that was the only thing ""labled"" onthe box, the supposed room). I also found many candy wrappers in the boxes! I tipped the guys generously, so I was disppointed. The guys who delivered were also punctual, and worked super hard. I would praise them much more then the guys who packed and loaded. Marco and James were the only guys who were there to unload a whole house worth of furniture and boxes, after driving cross country. They made a big effort to leave everything in it's desired place, set up,etc., and stayed until late to finish the job properly. They left a much better impression on me about Flat Rate. Overall, I would say it's fine, my stuff got here (a few very minor things still haven't turned up), it was in good time since it was Miami to California, and the price was reasonable. I would just be careful about the initial lists and pricing- be sure of all that you want to send- and monitor the packing if you request that service. That is where they really need to improve, the quality and professionalism of the packing and the quality of the boxes.
10/12/2010Provided by Citysearch -
Moving is never a fun... except with Miami Movers - Best Rate Moving! They made the entire process pain free and fast. Very prepared and ready to do the job... even though I did my own packing they came prepared with a few extra ""last minute"" boxes- very handy when you get down to those last little bits without a box to spare! Super great crew, Walter, Kirill and Ken, all helped make my move super smooth. They were very energetic and truly happy to help! What a pleasure! I highly recommend them!
10/07/2010Provided by Citysearch -
Our move with Flaterate Moving and Storage LLC was arranged on Wednesday to take place on Saturday. Upon discussing the move with the agent on the phone, we were asked to describe “just the largest items.” We listed the large items that were to be moved. We were then quoted a price of $540 for two men and a truck (1br appt and small storage unit move, distance less then 5 miles). We provided payment via debit card which was charged before the movers even showed up on Saturday. On moving day, two men and a truck did show up but immediately began to count boxes and proceeded to tell us that the ‘flat rate’ only included the items listed on the phone. Nothing else would be moved unless we pay them $300 more dollars. Obviously, this was a complete surprise to us; we did not know that a total inventory was necessary nor that the real cost of the move was going to be more then the ‘flat rate.’
When we spoke to the company managers, they were very unprofessional, rude and when we told them that we would not pay the increased cost, they told us that we would owe them a cancellation fee. So, not only had the price changed on moving day, the company took full payment without doing any work and are trying to keep $100.00. We did not received our money back until four days later, minus $100 and had to scramble to find new movers last minute which is a terrible headache and really set us back time wise. We would never recommend this crooked company.
10/09/2009Provided by Citysearch -
I read the reviews on city search a week after my move. for me, this had been the most amazing experience with a moving company! i moved so many times and always got ""screwed"", this is the first time i was given a price and was promised service and got them all!
someone here posted that they showed up with no uniform or company truck? who cares?, in my case they did, but all the times i moved before, i had movers coming with the company name on the truck and they couldnt care less about my goods or the price they tripled!
i highly recommend flatrate moving, and thanks Kiko for the great service!!!!
08/06/2009Provided by Citysearch -
I completed my move earlier this week. Overall, the move went well, however there were a number of things that were done not in accordance with the contract. The movers showed up on time which was nice. However 1. They were not in uniform, 2. They were not driving a company vehicle, and 3. Upon arrival at my new apartment we had an issue. I know the contract states that for extended haul over 100 ft there is an additional charge. I had previously discussed this with my sales associate who said up to 150 ft is no problem. I had no problem paying for a legitimate distance over the limit, however, the head of my moving crew told me that since he had just rented the truck that morning he had not brought along any measuring tools. He then proceeded to ""GUESS"" at what the distance was, and how much he was going to charge me. First he said I would need to pay him $80 additional, then he told me that he thought it was really more than that, and I should pay him $100. He agreed to settle for $60, and said that if I was unwilling to pay that, that he would need to call his company and not complete the move. Therefore I was given no option but to pay what he thought was appropriate. I told him I would pay in cash. At the end of the transaction, he failed to notate any additional charges on the bill, and promptly pocketed my $60 in cash.
Overall, although the movers were fast and did take apart and set up furniture, I will not be recommending this company to friends in the future because of this experience.
06/18/2009Provided by Citysearch -
I am in the process of moving from Miami to New York. Although they are professional on the phone, they are claiming that I never confirmed the delivery date. I am in New York waiting for all of my possessions, and my stuff is still in Florida.
They are not willing to compromise, and want to charge me an additional $475 to deliver my stuff on an exact date.
They know they are a good mover and are not willing to work with their customers, since they think you won't go anywhere else
10/16/2008Provided by Citysearch -
My move was from coast to coast. It was from Florida to California. I look on the rates of this page and believe it since most of the reviews were 5 stars even though there were not much in between. I call the company and all. It was set up. Pick up was fine just that they charge 50% at least on pickup, it was okay. I did not check exact time but it was around the time they told. Then at arrival, we need to pay before checking if items were complete. We pay since we recognize some items. I was checking all the items and they end up missing one item and they call and it was still in Florida and he promise that he will bring it the next week. Never heard of him anymore. I call the salesman who was attentive when presenting the service but now he just forward me to dispatch. The guy at dispatch sound careless about the item and offer me the claim. I want my item not the claim and the base insurance with the item is $0.60 per pound which is nothing except if those were rocks. I had some important books and other values in there. This is a real review. I give them an extra start for almost carrying everything. However, bad service on missing items. Lucky those that have everything.
07/30/2008Provided by Citysearch -
I moved to Kendall,FL about 2 years ago and used flatrate moving for the job.
after 2 years in florida, i realized it is very difficult to find a business you can trust to provide you with the
service promised. so when it came to hiring a moving company for the move from FL back to CT, there
was no doubt i was going to call flatrate . i was very excited when i heard they have a florida location, it made everything easier and a rep was sent to my house to give me the quote.he was very detailed and provided me with everything in writing,gave me tips on packing and did everything he could to accomodate me with the timetable i had to meet.
once all my goods were picked up and loaded on the truck, i left to the airport and my goods arrived within less than a week. I'm very happy with the service provided and the condition the items were delivered was perfect. once again, i was very impressed with flatrate moving. and believe me- its not easy to impress me...
Its been two weeks since I moved into my new condo and I?m taking the time now to thank the wonderful team and employees of flat rate moving who made this big step in my life so pleasant and easy. The forman, dajan and his team came in with a smile, explained every little thing they were going to do and once everything was completed they left the apartment clean and set up as if I lived there for a while.
The whole process with flatrate was great, the salesperson was very informative and led me through providing inventory list making sure I don?t forget anything ,in order to guarantee me the price. I expected some additional charges, but there were NONE!
I will definitely use this company again.
My realtor referred me to flat rate moving company once he found me a house.
The move was last minute and my building had elevator time restriction that was very hard to meet. Flat rate sent me more people in order to finish the move on time and did the impossible! I was so impressed .The movers packed my kitchen and bedroom and did an amazing job! I was so happy that I now carry their business cards with me.
06/24/2008Provided by Citysearch -
I used flat rate to move me from Aventura,FL to Los Angeles,CA
I loved the service,the price and the professionalism
my move was very smooth and each and every person in flatrate that i had to deal with
made me feel I was the most important client.
I used citysearch when i screened the companies and it was worth it.
06/22/2008Provided by Citysearch -
We moved our 2 bedroom apartment from Coral Springs, FL to Jersey City, NJ 2 weeks ago (early June). Our contact person was Samuel Kipnis at the Miami office. He was very professional and courteous.
They stuck by the rate they quoted, the extra costs were because I underestimated the number of linen boxes, and because in my Jersey City apartment, the total distance that the movers had to walk was more than 150 feet. Every extra 100 feet are charged at $0.15 per sqaure foot. They also ""recommend"" a tip totalling 10% of the move cost, 60% of which is given to the packing crew, and 40% to the unpacking crew. These were the only extra costs and they added about 15% to the overall cost.
The 4-man crew who came to pack in Coral Springs were really good. The group leader, Danny Veritas, was professional and courteous. The crew was also courteous and careful in packing. All our stuff, including LCD TV, glass items and fragile items, came without any damage whatsoever. There were some really minor scratches on the sofa set, but maybe that was not caused by them...
The unpacking at the Jersey City end was not as good as in Coral Springs, but it was not bad either. I think this was because they sent only 2 men, and they had to walk a fair distance, so they must have been tired. They did a good job of figuring out a way to move our sofa into the apartment.
The only problem was that they broke an Exit sign in the building while moving the stuff. I was disappointed that they did not bother to mention this to me. I am still waiting to see if my building management will charge me money for it.
All in all, I think for the price I paid (total approx. $3500 for a 2-bedroom move, including tips and $200 for extra insurance from movinginsurance dot com) was quite reasonable. Most important, nothing was broken. Looking at the other reviews, I think maybe it's also the luck of the draw based on your crew, but I would highly recommend FlatRate.
06/06/2008Provided by Citysearch -
I don't recommend this company to anyone. I scheduled my move well in advance. Yes the price was great. But like they say... It was too good to be true. Flat rate said they would be at my home between 12pm and 2pm. I called them at 1pm and was told that the truck would be here between 2:30 and 3pm. By this time I was getting really worried because the new place that I was moving to only allows trucks in untill 4:30pm. I called them again to ask where the truck was and was told that he would not be able to make it. Supposedly, the crew was ""stuck on an elevator on the 10th floor"" while on another move. I explained my siituation and asked for another truck and crew and was told that there is no one else. I was not given any other solutions. I was very upset because I had half my stuff at one apartment and half at the other. I even took my bed apart to make it easier for the movers. With no sympathy from Flat Rate, I asked for my money back and although they said they would give it back. I felt that I was not valued as a customer. Luckily I own both apartments. But what would happen to someone who had to be out of their old place by a specific date and had no other alternative?. What if someone was being evicted and was trying to get their things out? They inconvenienced me greatly and didn't even care. I took the day off to move on a weekday because my building only allows moves monday thru friday. Now I have to do it next week and sleep on the floor.
01/21/2008Provided by Citysearch -
I cant say enough of what those people had done for me
i had one of the most complicated moves (i was told)
lots of stops,stairs,long driveways and narrow hallways,my furnitures are all
antiques and needed to be carefully wrapped and moved.
the move was perfect. the job was completed with no damages or misunderstandings.
kiko,the sales rep and vlado, the field manager were very helpful and professional.thank you!
12/28/2007Provided by Citysearch -
I Planned my move 3 month in advance and recieved the exact same
service i was promised. kiko, my sales rep followed up with me through the entire
time to make sure flatrate will provide me with the best service.
my move went so well that i felt like i had never moved.flatrate packed and
unpacked the boxes and furniture and everything was done by 5pm
i paid my guaranteed price and was very happy. i will use this company with no doubt.
06/07/2007Provided by Citysearch -
I moved last month in the same building, from one floor to another. I read the reviews on this site and called Flat Rate movers. They gave me an estimate on the phone after asking a few questions about what I had in the house. I signed the contract and that was it. On the day of the move, there was some kind of miscommunication within the company and they had me scheduled for the following day. I could not do it as I had taken off from work that day. The manager and part owner worked something up, pulled more guys from another job and was able to accomodate me on that same day. The guys showed up, after having planned to be done for that day. They were as pleasant as can be. They worked very hard, always with a smile and completed the job to the last item. They were exteremely efficient, and did an amazing job.
I highly recommend these guys, they are the best. Extremely professional.