Coopertown Airboat Rides and Restaurant
22700 SW 8th St, Miami, FL 33194
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Compromise people's safety???? ...a captain came off a boat that had just come in from a trip and said to the guy on the dock that the boat was not turning right/that something was wrong. They filled the boat anyways, but since people overheard, they unloaded that boat to another boat and decided to reload the "broken" boat with two rows instead of four. Unfortunately, I was one on that boat. In the mean time the captain was getting chewed out by a boss for saying something in front of people. On our trip on this broken boat, I could feel the captain was having a hard time keeping the steering under control as the boat kept going to the side/fishtailing so he couldn't go very fast at all and I took the brunt of it with getting smacked by lots of saw grass and other grasses. When we got back I overheard the captain saying oil was spilling out of the dipstick and that the boat was done. How horrible to comprise the safety of your guests by sending us out on a boat that isn't working right and you knew it.
The place was absolutely packed and obviously was not going to turn people away, so you get your ticket and you get in line to take a pic and then head out towards the boats. You have no idea what is going on. Finally we heard a guy call out a number and we realized there were numbers on our ticket. People were jam packed in like sardines waiting for boats and couldn't walk by to get to the back to see the gators or the show. Holding the gator and learning some about the snakes was pretty cool overall and our captain was knowledgable.