9255 S Dixie Hwy, Miami, FL 33156
Mon-Sat:10am - 9pm Sun:11am - 6pm
Phone: (305) 662-1131
Phone: (305) 662-1075
Primary Phone: (305) 662-1131
Fax: (305) 662-1075
TollFree: (866) 930-4233
Parking: Lot, Private
Bike Parking: Yes
Wheelchair Accessible: Yes
Price Range : Average
Great experience overall. Sales Representative Mildred was attentive, helpful, was spot on after we explained to her what we were looking for, made the whole purchasing process a breeze. Highly recommened her, ask for her. She called after delivery date to find out how was everything we had purchased.
Emiliano helped me at the dadeland store. We have purchased over 15K in the last year or so at this location with different sales associates. NEVER a bad experience. ALWAYS a fantastic outcome. Today I purchased from Emiliano. He was incredibly professional, knowledgeable & patient! Just a fantastic & beautiful showroom. I could not say enough wonderful things about City Furniture Dadeland. Congratulations on your exceptional service! Janet Bonilla
If I could give no stars, I would!
The delivery guys stepped all over the very rug they were delivering, when I pointed out a stain on a chair they delivered, they got very hostile and didnt want to take it back until I demanded they take it out of my home.
They promised pillows with some of the furniture that was not delivered, the "manager" made promises to deliver it but never did.
When they called to replace the chair that was stained, they changed the delivery time, without any prior notice, to a time I couldn't be home so they charged me $99.00 ($20 more than the value of the chair). I can't get a manager on the phone to talk to me about the pillows nor the chair.
Now Im without pillows or a chair that were paid for and there is no recourse for me but to dispute it with my credit card company.
FYI, the supposed sales manager was Derrick and the store manager who wouldn't take my call nor responsibility was Guy.