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Hours

Regular Hours

Services/Products
  • Cosmetics
  • Waxing
Payment method
all major credit cards
Neighborhood
Sunset
Categories
Beauty Salons, Nail Salons, Day Spas
Other Information

Parking: Lot, Private

Bike Parking: Yes

Price Range : Above Average

By Appointment Only: Yes

COUPONS & DEALS

No coupons available

Reviews

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Elizabeth B.

01/24/2013

Overall

LIVING SOCIAL/GROUPON BUYER BEWARE!!



I've been trying to make an appointment for this voucher since October because I wanted nice nails for my sister's wedding. However, when they do answer their phone, when I tell them I have a living social deal I just happen to get disconnected EVERY TIME. Finally, I FINALLY got through and talked to the manager who told me I can't get in until the 31st of Jan. This date JUST HAPPENS TO BE AFTER THE EXPIRATION DATE OF MY VOUCHER. SO I was told I would have to pay additional. I couldn't believe it. My deal is not expired but because first they won't take my appointment and now they are claiming its my fault I can't get an appointment until after the expiration date and are requiring me to pay additional. This is not my fault. I've called and left messages as long back as October. They don't call back. I've gotten through and they disconnect me. It's impossible.



I'm sure they do a fine job on your nails but I'm not taking the chance. If they treat me like this BEFORE I even go, I can't imagine how they will treat me once I'm there.



Remember, this is the MANAGER that is lacking customer service skills. So, if you have a problem, you WILL NOT have anyone to complain to that will care.

campmom

09/12/2012

Overall
Doesn't return calls!

I went there once and though all looks cute, clean and white my telephone messages are not returned. I left thinking I can give this place another try so left 2 messages and nothing. My manicure only lasted about 3 days before the paint chipped off.

consumer2525

07/30/2012

Overall
I was there in late June. The...

I was there in late June. The place is really pretty and the staff were cordial. However, the lady who did my nails literally cut into 5 of my cuticles on my hands. Not only that, several hours later when I got dressed to go out, two toenails and almost every finger nail got messed up. For some reason the polish didn't dry right. I sent them a an e-mail two days later when they opened up again and told them what happened. They didn't even get back to me. Until a week or so later when they left a message on my phone to remind me of my appointment. My appointment? I didn't make another appointment. They are terrible.

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