Casavana Cuban Cuisine
8202 Mills Dr, Miami, FL 33183
Parking: Lot, Private
Bike Parking: Yes
Wheelchair Accessible: Yes
Cuisines: Cuban, Caterers, Caribbean, Latin American
Takes Reservations: No
Outdoor Seating: Yes
Price Range : Average
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Terrible, is not cuban cuisine at all. Melon juice was putrid, and the churrasco was a fake. Big portions, nice waitress, very nice place, but the food do not deserve to spend one dollar there.
No es cocina cubana, ni hay nadie cubano ahi. El jugo de melon estaba podrido, y el churrasco no lo era. Las porciones son bien grandes, y los dependientes son agradables, pero la calidad de la comida es horrible.
02/25/2011Provided by Citysearch -
So-called ""manager"" at this restaurant is rude and unprofessional.
I have been eating here for over a year, my family ordering take-out from them, dining in, etc and the wait staff in house is always prompt and courteous.
However, that is when we are speaking Spanish to them. i had out of town guests, took them to the Kendall restaurant and they were completely ignored and spoken over as they tried to order.
I understand making things easier for everyone involved but my guests were treated badly. When we mentioned the incident to the cashier, a man standing by aggressively interrupted and said in English that they didnt have to come back if they didnt like the service.
I told the man that we were simply taken aback that they were ignored and that had made them uncomfortable to which the man stated that if I didnt understand what he had just said he would repeat it in Spanish so there was no confusion.
I asked to speak to the manager at which point he addressed himself as such and even the owner of that store. I told him he was very rude and was not being professional. At this point a line had formed at the cashier and there was no attempt to move the conversation aside. I walked away from register to a smaller dining area assuming the manager would follow.
When I turned around he was assisting the next customer and I waited for him to finish and then went up to him again and asked if I could speak to him which he replied, Only Spanish Speakers here.""
The next customer looked between us and said that he just wanted to pay which I responded that was the last time any orders from me or family would be received.
Food is good. Portions huge. Prices reasonable BUT service is absolutely atrocious.