I purchased a 2016 Lexus IS for my daughter here on Tuesday. They provided excellent service. I am a happy customer.
Be carefull! Do not waste your time with this company. It fraudsters. Prices are not real. I have found a car on the website but CFO price was 5000 more. Never EVER do business with them!
At frist on website. They show all these specials . So I see a car I want. I go specifically for that car. They showed me only 5 cars which were peace of crap. I'm hot nnfustrated they made me wait Finally found a car guy didn't speak English .I wait they keeps asking for more money down I give it to them . Take car home and salesman calls me back in to sign papers, after I already signed papers so I go in and they tell sorry babe did not approved you but credit union can so he made pick out another car. Omg I did now more money down I leave and the assholes call me back in and say my loan was not approved again. UnbelievableAsking me to come back in againThis is the most unprofessional scamming company.Look at website n compare prices and you will know the truth.Don't bother going there
Stay far away! This place is a scam. After finally negotiating a deal for a car they came to me 3 times to resign the paperwork and took 2 months to pay off my trade in. I called in repeatedly and they kept telling me the pay off was sent. They are rude and lie constantly. Good luck trying to call someone after you purchase your car!
What a DISHONEST Company. They ran my credit without my verbal nor written authorization 2 DAYS AFTER I WENT THERE.I stopped there just to "take a look" the cars advertised in their webpage. A salesman asked me name, my DL and SS# I made the question very emphatically ARE YOU GONNA RUN MY CREDIT AND I HAVENT SEE ANY CAR NOR YOU AND I HAVENT SPOKE ABOUT MY SITUATION?He said "NO" this is just in case, now you meet my manager, you agree to proceed.I met his "Manager" explained my situation and in less than 5 minutes I left the place because nothing made sense 2 me. What a Scam!2 Days later I got an email from Credit Karma stating : " It looks like Car Factory Outlet Dba checked your Equifax credit report recently. This could hurt your score for now, but the negative effects usually fade over time."I am reporting this company to FTC.
I bought a set of ls3 blue emblems put them on my car and after about a month the blue faded out and turned silver about two months ago I put them in an envelope and mailed them to the 7775 address and asked for help to see why they faded I have not herd back so today I called and the man said he could not help me unless I emailed not called which I think is crazy why have a phone now I not only have my old emblems but also no answer to my question barry cade 423 653 8586
scam artistscon you on price, con you on financing, misrepresent lie cheat, mess with your trade in to force you to buy their car.
I bought from these guys on an eBay listing. The car came with several problems that would have been immediately apparent to any mechanic, so they either didn't look it over, or didn't care. They promised to send money to cover repairs, but never did. I also found a knife and drugs in the car...
We had a great experience at South Motors Volkswagen. We had a lot of questions and Carlos Montenegro, the New Car Sales Director was very knowledgeable and answered them all. We are very happy with our new car!
Very unprofessional I brought my van there and a week later it had transmission problems now I need a new transmission and they don't want to fix it the manager's exact words are it left a lot we can't do nothing about it also I had a tag a hard tag I left it there and she claims I never left it there and now that's lost and I have to spend extra money I do not recommend this dealership to know one they're Crooks