I went there a total of 3 times to get a Brazilian Sugar Wax. First of all, it is the most expensive place in Miami for Sugaring. But the location is convenient so I was willing to see past that. But the last time I went, literally 80% or more of my hair broke off at the roots instead of being pulled out. So naturally it's like I shaved down there and on day 3, hair was visible again and 10 days later, I got a full bush again... This breaking off happens if the wax being used is too hard and applied the wrong way. I've been sugaring my Vajayjay for 10+ years, so obviously it's not the first time I've had that happen. It's always been an easy fix by going back and getting it done again the right way. I called the place and asked for a discount considering it was her mistake for not waxing me correctly the first time. I was told that no, that did not happen. That it was in fact my hair which grew faster in summer (lol). That I was wrong and that hair can't break off. She literally had idea what I was talking about. I sure hope she googled it after hanging up the phone! Any professional should know the consequences of a bad wax job... Well, I'm obviously upset for having spent $60 for 3 hair-free days and to have had the blame put on me! Not going back, because I never was completely happy with her service in the first place. The sugar paste she used is like nothing I've ever seen before. It's a solid piece and feels very uncomfortable when applied. Not much different from a normal wax. I actually asked her the first two times why she didn't mix softer paste in, or heat it a little or at least knead it to make the application smoother. But this girl doesn't listen to what her customers want...
I been coming to universal for 17 years since it opened, and the service is phenomenal. I love the fact that they use amazing product!! i use to get…
From Business: Quality Permanent Makeup - since 1998 lanette marie Scherr - Owner - certified Technician - Magna cum laude Fine Artist and makeup Artis Licensed and Insuranced a…
I was looking for someone to help me return my hair in great condition, and with special hair oil treatment( all naturale) restored my hair within 2…
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Very rude and unprofessional, no hospitality judgemental people am a male by the way i went in the place they looked at me as a deer in a headlight . i have long hair because am gonna donate it for children cancer or anybody.You dont tell the person going in your store to go to a barbershop.Thats a way to lose customers and even worse money God forbid it was the owner who told me to go somewhere else ._.Keyword hospitality and manners and quick to judge
Oh wow, where do I begin? Should be given a choice of zero stars! Had gone here over two years ago and this so-called unprofessional person who calls herself Manager, Tania Sanchez, used to do my hair. Well, not only did she never show up for my pre-made and committed appointment time more times than I can count, her superior attitude made her erroneously think she was doing me a favour! Haha. Then having a falling out of misunderstanding with another non-English understanding not speaking "Manager" named Maria, all of a sudden Ms. Superiority Complex Tania blackballs me from Supercuts! If you look up the word audacious and self-importance in the English dictionary, you would see a picture of her next to it! I thank my Yah that she did me a tremendous favour! Without an equivocation or hesitation, I will say that this and any other supercuts in the southeast Miami-Dade/Broward/Palm Beach county areas cater and pander to their Spanish speaking and cultural clientele. Very partial and biased treatment of anyone outside of their Hispanic "base" is not awarded courteous and fair treatment. With perhaps few exceptions, e.g. elderly people over 70 that are on a fixed budget, but even then that is also moot and debatable. Bottom line: horrible place. Find another reliable, reputable, courteous, and respectable hair salon to do your business with. I did! Am extremely joyful now. Good riddance Tania and Supercuts!
Idis siento mucho que te haya s sentido tan mal en mi negocio cosa que hasta ahora no le había sucedido a nadie pues tratamos de que nuestros cliente se sientan bien atendidos y satisfechos tanto por nuestro trató como por nuestro trabajo que siempre es de calidad y con productos profesionales Lo que sucedió es que tu peluquera utiliza un procedimiento para hacer la keratina que produce mucho humo y afecta a todo el resto de la clientela esos son cosas internas del salón que no hay porqué darle explicaciones a una clientaAdemás no entiendo cómo no dices nada aqui y luego te pusiste a tirar fotos por todo el salón sin ningun permiso ni autorizacion de nadie no se con que objetivo pero te aclaro que en este negoció hay cámaras de audio y vídeos sin mas y en espera de tu respuesta maribel calzadilla dueña de Salon D bellezza
Les recomiendo nunca ir a ese salonLa duena no tiene nada de educacion ni etica profesional.Me estaban sellando la keratina y ella entro gritando fuera de mi salon Hasla afuera en la calle..Que insulto en mi vida e tenido una experiencia tan horrible.
I don't want to rate with stars but I can't post this if I dont. Honestly if you're looking to dye your hair, look elsewhere. If you're doing your eyebrows, do them with Gina. She does nails as well by the way. Anything but hair. I came out like little mermaid and had to pay double the amount just to get it right and fix what my hair dresser did here. The top came out marker red and the color was uneven. She let me choose the color but failed to tell me it wouldn't come out the way I wanted. (I showed her a picture). Save yourself the money, keep looking at reviews, make sure the color you want now is the color you REALLY want. Do your research before you have to spend 100 on something you don't even like but don't settle. Do your research.
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In August 2014 I had the worst service as the lady who cut and messed up my hair, and head/face (since I had to short cut it) and lifestyle, since I told her few things to follow for the cut, and she did the COMPLETE OPPOSITE. I gave her a lot of freedom, and few requests, insisted upon as she kept curtting my hair. Symmetry, professional for work, feminine to not look like a boy's haircut, even cut SO NO LAYERS, to not get in my eyes, and something that would NOT take me TEN WHOLE MINUTES OR MORE to style in morning, nor would I need much styling products. She did the complete opposite. She first upped the price to almost double, but then dropped it to 17 bucks and threw in a small brandname gel asif that was going to fix this shT on my head. I kept being nice, but now I been messed up her claiming her "years of experience" did OPPOSITE FOR ME AS AN INDIVIDUAL WIT MY OWN NEEDS AS A PERSON, VERBALLY STATED AND REPEATED AND EXPLAINED AND EXPRESSED. Sucks. I dunno how my exfiancee looked at me after she cut it. AND the haircut looked ugly and was so difficult for ME even to wash, and I told her that was important for me too. SHE WAS AN UNPROFESSIONAL BIA*CH.
Not very good attention to the customer needs they only worry about the money, at first it was good but at the end it was terrible in every aspects.
Listen this is by far the worst salon. I saw a crack head washing and ifolding towels and a broke down shop. I went there because it was an place that perfoms African American Hair. The owner Deseeree Chaged me 115 for a relaxer. I thought to myself she is out of her mind because she told me it will be 60 dollars then I found out that the price is almost double that. I feel that I could have went to my usual beautitcian and paid only 70 dollars for this. the hair was just ok. then she wants me to give free counseloring to her son while I am in the chair getting my hair done. I am not his parent do your own job as a parent. This lady then does not even accepts credit cards how sad. she is a rip off then she told me that she charges 25 dollars a row for sew in. she really has went crazy I can get entire hair done with sew in for 100 dollars. thank god my beautician will be open on Wednesday. Please do not go there it is by far the worst experience of my life and my pockets really took a beaten.