The customer service you receive from the Phone Doctor is amazing. They are very thorough, helpful, and responsive. I have had no issues using their services and any questions I have ever had they have given me prompt responses. I would definitely recommend this company for any business, any size. We are personally a small sized firm and they provided us exactly what we needed in regards to our telephone systems.
Took my phone to NGW store to flash it to boost. The person who did the job said that everything would work well except for the 4G. I agreed with th…
Due to the nature of our business, our phones need to be working 24/7, and any minute that they aren't we lose hundreds of dollars. We had several issues with our previous phone provider, especially with their responsiveness in critical times, so we decided to look for a different one, and we came across the phone doctor. Up to this day, every time we had an issue with our phone system, we were able to contact them, and they respond immediately. We have so much confidence in their services that we are planning to update our phone system with them. They go out of their way to meet our needs and expectations.
After deciding to upgrade our outdated phone system, we found the Phone Doctor in our online searches. Their prices were very affordable, and within our budget, so we decided to go with them. They have a wide range of phone systems to choose from, and each one comes with several features that improve our business and customer service processes. We also have access to technical support in case of any issue, but so far we haven't had any. We are happy that we chose Phone Doctor and would use them in the future for any phone related upgrade we might need.
Phone Doctor came out to my office and did a fairly simple job and seemed to do it well enough. We then received a bill for over $500 dollars. I called numerous times to ask why the charge was so large and wanted to work in a positive manner with the company to understand the billing. After leaving messages, attempting to get ahold of someone who could help me (all representatives available were unable to assist in my request), I was never actually contacted by the company. It has now been over 6 months and they call me attempting to collect on the work done 8 months ago. I tried working with this company but nobody was ever able to help me and nobody ever returned my phone calls. Now, 8 months later, they call threatening us.
Great Service! Highly recommend using people that know how to service phone systems. Thanks Phone Doctor.
Our office has dealt with other phone installers but the Phone Doctor is the best by far, happy with their service.
Very responsive when we need help with our phone systems.I am really happy with their service and will use again in future.
We just got a great phone system for office setup and came online to say that John did a great job for us.
We’re a small family-owned business in Miami Lakes and we don’t have a lot of extra money to spend on technology. The Phone Doctor found the perfect system to handle our call volume and still keep us in the black. We’re so thankful.
The Phone Doctor came in and set up all of our sales execs with phones that tie directly back to their extension at the office. What a neat feature we can now take advantage of. Thanks for your patience and expertise.