Super Bad Customer Service, The owner is rude, and instead of having a great experience with my daughter' prom we had a really bad time and experience. We bought a dress that was missing some pieces, after 3 days we decided to exchange it, she agreed, she look at the dress for 20 minutes, she kept it and when I went back for the new dress she didn't want to give it to me, even though I already paid for it, because she said we ruined it, when my daughter didn't even use not once.
11401 NW 12th St Ste 384Miami, FL 33172
From Business: Brooks Brothers in MIAMI,FL is the original authority on American style, offering stylish modern clothing and fresh takes on heritage designs for men, women, and …
The owner was rude and vulgar. I put a deposit for a dress and when Rey realized the dress didn't even come in my size the owner refused to refund my money!! Find somewhere else to shop, there is not even an inkling of customer service in this "boutique"
I called to get an idea of how much it would cost to rent a full tuxedo. the lady that answered was SOOOOOO rude that I just hung up on her. I can not believe they are in business, with that attitude they will be going bankrupt soon. I own a business in Hollywood Beach and will inform everyone I know to stay away.NO STARS FROM THIS LOST CLIENT.