Worse experience ever!! This company and their staff members are EXTREMELY unprofessional, they have no idea how to sale correct doors to the public and the owner, Roberto Chavarry is the worse one of them all. Don’t get misguided based on their prices, there service and quality of doors is the worse. I bought two doors from them and literally less than 8 months later the main wood door is rotting, has discoloration and is expanding. The owner's lame excuse is that they have been having trouble with the manufacturer they buy the doors from being sold “BAD QUALITY” doors. He obviously has no common sense if he continues on buying from a company producing the worse doors possible. In addition, why the hell is that the clients problem. I bought the door directly with R.C.H Finish Doors not the manufacturer. In addition to all this, my husband and I later found out that they defrauded us from the actual doors we had bought and paid for. We purchased impact doors from them and we did not get that, we got regular doors. They are negligence because I had these doors during the hurricane and imagine if something would have happened because they were not impacted doors. My husband and I currently have a "LAWSUIT" against this company in court. I reported them to the Better Business Bureau and the owner of this company never bothered to answer any of their calls. Yes, of course, the owner is hiding behind a rock, I would be to if I defraud and cheat my clients out of doors they paid for. R.C.H Finish Doors. Trust me when I tell you, don’t waste your time and ESPECIALLY your money with this company. They have 0 customer service. I give them a one star because the system does not allow to give them ZERO stars.
Earlier, I thought that custom closets are very costly, but when I met the team here, I came to know that I can get them in affordable way also. I highly recommend them.
Bought our customized Murphy beds around 3 months ago from Metro Door Brickell and we are more than happy with the product. Bed is strong, durable and astonishing in design. It is the best store that offers customized beds that meets your needs and lifestyle.
Would never recommend. Gordon, the Manager will never respond to your calls. After more than 6 months, numerous calls and emails, still waiting for a french door PGT glass to be replaced. They always blame PGT for sending the wrong order. PGT glass growing something inside the interlace. Have nevervseen such bad customer service. Once you sign the contract, they dont care.
Great service our doors were kind of hard to open, we decided to call around to see who can have our sliding glass doors fixed. we came across the sliding door experts, and we were very happy with there services, very professional, and on time.
had a good experience very professional and was surprised the amount of stock they had. I WOULD RECOMMEND TO ANYONE!!!
This company is so unprofessional , I called for an estimate, and the guy JC never showed up and bother to call and cancel. I called back talked with few women and another guy,they don't even know what's going on kept me on hold , never apoligize and don't even offer to send someone else... DO NOT USE THIS COMPANY!!!!
Do not bother going here to buy your door. It has been a major issue and hassle and ended up being a lemon. I know have to go to the BBB and probably court. To make a long story short. We had a varnished door that was a beautiful color and design. In 3 wks the varnish started to fade and door crack. Every time we called the company to come fix it, they sent the painter, and every time it was bad. They must have come 5-7 times to fix the door. Finally the owner came and sent over a new painter to really fix the varnish. What a disaster. The painter took it upon himself to paint my door in terracotta and got rid of the varnish. I almost cried, plus this guy was super rude when I was telling him that he messed up my door, painted it a terrible color and never got permission to do so. In addition they kept lying and saying that the way my house faced, weather conditions and the sun all would damage my door with varnish which is why it was better to paint it. That's BS, we had a varnished door before, and many neighbors on my side have varnished doors and no issues. Yes do they need maintenance, yes; we understand that, but not every 3 wks. So we kept complaining, he found another painter to strip, revarnish and fix the crack that was occurring again!!! The guy did a great job (so we thought) the color was good, not like original but satisfactory, but that door crack keeps occurring. So we kept calling the guy who fixed our door to come back b/c he swore the crack would not occur and that this door was 100% fixed, he kept saying he would pass by but never did and now won't pick up our phone calls.In the end we realize the wood used is very cheap, not durable, the owner did try to fix but what he should have done is changed our door b/c it's a lemon. Not to mention he was rude to use b/c we complained about a door we paid a lot of money for and was turning out to be a lemon. He kept trying to remedy with a band aide when it really needed was to have a completely new door installed. Now we are stuck with a low quality door that will unfortunately not last and we paid a lot of money for it. You can say it was in the shop wkly for the first 6 months of its life. I will never recommend this place again as their quality and service is crappy. As I appreciate the owner Jorge tried to help, he didn't fix our door at the end, he didn't check on it to see if we were happy or satisfied, he gave us a lot of hardship. Some people don't care, I guess, about the quality of items they sell. We spent a lot of money and will need a new door in a couple of years. I really hope the BBB takes this upon them to investigate I'm sure I'm not the only one who this happened to and I will need to take this to court, which sucks....so that is why I want to tell everyone to STAY AWAY!!!
I have to agree with everything that has been said about this company, I Wish there was a 0 star rating because that is truly what they deserve. Horrible customer service and lack of detail. Stay far away... Friendly advice!
The friendliest company I have ever dealt with! Their main business is with commercial buildings, however the owner did me a favor and fixed my sliding glass door at home. I would recommend them to anyone after the experience I had with them.