COMPANY WITH EXCELLENT SERVICE - Not often do we throw out a review but Custom Creative Plastics is an established company with a bunch of amazing people that took the time to work with us. They were able to process a custom rush order for us and ship to our fulfillment center in a very organized manner. A gentleman by the name of Steve has a tremendous amount of sales experience and helped us from start to finish. Another man by the name of Paul has a wealth of experience and knowledge on custom ideas. Thanks again for the excellent work on the displays. The banks look awesome! Bill!!
I too had issues with trying to return an order. The item that was delivered was not as described on their website. Because I had to wait to see if they would work anyway, the time exceeded the 20 day limit. When I tried to explain the circumstances it fell on deaf ears. The product was still in the boxes it came in, still all brand new. Since it was 4 days past their time limit the refused to accept the return. Needless to say, I will NEVER be doing any business with this company again.
25% restocking fee on items that are still brand new...ontop I have to pay for shipping. His excuse was because they have sort through them and make sure they aren't damaged...thats why they have to charge 25%
Our company made contact with Custom Creative Plastics 2 months ago. We spoke to a gentleman by the name of Steve. From day one Steve provided us with total professionalism and care. He pointed us to the right products and had them delivered to 35 different locations with no issues. We highly recommend working with Steve and Paul at Custom Creative Plastics for acrylic displays.
I called and tried to order some marine board. I was told (not nicely) to go to the website as that is what it was for. I did so and placed the order. I got a order confirmation and assumed all was well. Almost one week later I received a e-mail wanting $25 dollars more shipping on top of what the web site had calculated shipping. Umm?? YOUR website calculated shipping?? I hate to use the scam artist but I can think of no other. BEWARE as they do NOT seem like a honest business. Now I have to check and see if they billed my credit card for product I did not recieve. WHAT A HASTLE...why not just do a honest business????