South Beach Finest Hand Car Wash & Window Tinting
1229 18th St, Miami Beach, FL 33139
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The worst experience ever, $25.00 down the drain after I take my brand new car to get a simple car wash and the result was all dirty, uneven and even without armor-all. Have no idea why the call themselves Finest, this is not even close to a luxury service at all. Never again, and will not recommend anyone to take there car to this careless people.
The guys at the car wash try very hard, The managers are very attentive and they try to be very consistent, There prices are very reasonable starting at $18. I Have had them detail my car and they did a superb job and at the same time I had my car tinted. The managers are very knowledgeable and are eager to help with any advise on your vehicle. I recently moved into the neighborhood and would recommend to anybody who visits, lives or works in Miami Beach. They have a nice outside patio and inside has airconditioning
DO NOT GO TO THIS PLACE!!! THEY WILL STEAL FROM YOUR CAR! I went during the day and had my mail hidden under the mat of the back seat. After a 20 minute wash, left and noticed once I got home that my mail was OPENED and now directly on the back seat with my bank statements open and my CREDIT CARD GONE with the envelope TORN IN HALF. Drove back to the car wash, called the police, the managers were INDIFFERENT, extremely unhelpful and could care less. The officer reviewed surveillance which was blurry and couldn't provide anything. After an hour of everyone denying it, one employee magically emptied a large garbage bin with my credit card at the bottom. During all of this I had to make sure no one was attempting to activate or make charges with my card, which Im sure they did but failed. The manager BLAMED me and told me that "Well if they did use your card the furthest they could use it would be the gas station, and its our word vs. yours." DESPICABLE and UNPROFESSIONAL.
I use to be a regular client a year ago, the Management staff was friendly, and helpfull BUT NOW...... I came back again from New York and the new people and service are "TERRIBLE"; at the beggining I ask if the place was sold but not, same owner but not the same place. Only ONE guy from previous management remain and is the only good one (a small guy from El Salvador).
No quality control, Management is poor, the place looks dirty, too expensive for the kind of service they provide now, before it was ok because service was great but NOW...........
Poor business move by owner...... " your place use to be GREAT".
Hi First and foremost i need to apologise to you for my untimely response. I take every response very seriously good,bad or indifferent. This is the first time i came across this response and i hope you can find it in your heart to accept my apology. In answer to your post there are 2 managers of the 3 still with me. As much as we aim to be the finest we are not perfect and if at anytime i knew about your experience i would have tried to fix it there and then.That is no excuse but i am very confident if you tried us know,we have plugged most of those problems you addressed.Please feel free to contact me directly at 305 604 9282 at anytime so i can see to it personally that you are treated right.To me being the owner it is not how much you spend but how we can make you happy and keep you as a customer.You can also email me at email@example.com. Find it in your heart to forgive and give us a second chance. regards Bradley G (OWNER)
car wash is average and the guest area is a sweat shop
Hi First and Foremost I would like to apologise for the untimely reponse. This is the first time I am reading this review. At the time you came to the car wash our air conditioner was not working properly and since has been repaired. As for the guest area we have changed it a bit. We have been working hard on improving our quality of service. If you can find it in your heart give us a 2nd chance.Being the owner I am not intrested in how much you spend but that you leave very satisfied.Feel free to contact me personally at 305 604 9282or email at firstname.lastname@example.org.I would like to see you back with us and i will personally see to it that you are satisfied Regards Bradley G (Owner)
I went here and couldnt believe it - they just keep re-using the same chamois cloth and squeezing water out. That's terrible for the paint. The manager had no clue when I asked him why. These guys are busy as they are the only game. Stay away and go to Miami side for a real car wash.