They ruined my Burberry scarf. When I picked it up it had shrunk, like if they had put it inside a dryer. When I first complained they kept it and the only thing they did was iron it to attempt to stretch it. When I told them that it wasnt enough they asked for sometime to take it to their third party vendor (yes, they dont do the drycleaning, they outsource). Of course the third party vendor did take responsibility and the owner said he needed some time to go to the Burberry store and check out the original and would call me back. When he never called back, I stopped by the store and he said he had been to the Burberry store and it looked the same to him. It did not. He said the store policy is that they only reimburse 10 times what you paid for the deycleaning, which would come up to $62.50, for a $400 scarf. Even after explaining that it was a $400 scarf he said he could not reimburse more than the $62.50 but he would keep the scarf. It was probably to give it to his wife as a gift, otherwise why would he want to keep my scarf? Basically, I felt scammed and will never go back to this place and recommend that you do not go either!
I never lived in the building but, my experience there was not pleasant. I was lost and went to the property managment office and was put on hold by a rude young hispanic women. I just left and found the next person to ask directions from. The place is fulled of drunk hungover party people who are trashy. The place smells like dog sh-- because they allow animals to go to the bathroom anywhere. I would not recommend this place and will not return.