Reservation agent was helpful & friendly. Front Desk staff was welcoming. Alot of complaints about room keys not working..ours did not work & had to get replacements, at the same time I was requesting new keys, three other families were having the same issue! Renovated rooms were very nice and clean..housekeeping did not leave any bath towels on the 2nd day...has to call for them once we returned to the room..Pool and Beach Chair attendants were extremely helpful and friendly..Overall, hotel is run down because it is an "old" hotel..but indoor renovations have it looking nice...we will stay here again..WONDERFUL beach view...great room rate for a hotel on the beach!! Nice restaurants and small shops across the street from hotel!!
It was fantastic to meet Sheri Benkendorf, the Catering Sales Manager at the Ritz Carlton in Fort Lauderdale recently. She was very friendly and pro…
I wanted to have something different for my holidays, and what could be better than this hotel in Miami? A green hotel with all the benefits and friendly environment! I do not need anything else! Since the moment I found it in internet, I wanted to know it and I did not get disappointed..All services are focused on giving guests that special message to be in a balanced atmosphere and enjoy the nature! I admire the guy who created this hotel! Really!
I liked staying at this hotel; they had an awesome trendy atmosphere, the staff was relatively nice and the pool parties are amazing! The rooms are very clean; but can be small, and try to get a room with an ocean view. The only downside is this place is super expensive, and like most places in Miami Beach they charge an 18% gratuity on everything..
We had a great time photographing Ryan's Bar Mitzvah at The Basement in The Miami Beach Edition. There were so many things for the kids to do (Bowling, Ice Skating, party, etc.) and the adults have a lot of fun too. Their staff was very professional and friendly. We look forward to more events together.
The best hostel I stayed in was in Amsterdam. SoBe is the second. Cool vibe. Guests are respectful. Rooms are basic. Like all hostels it can be noisy (worst was in Frankfurt). Wi-Fi is super slow, I can walk the internet super highway faster. Overall I'd stay again.
Perfect hotel, great location, rooms and everything in general were perfect. After my South America little tour I must go back, for certain. The pool was nice but the beach is two blocks from the hotel, so why even bother. Great staff. One word: PERFECT
This restaurant was Zagat rated and definately agree with the excellent ratings. Good quality seafood, great service and nice area. Visiting from Austin, TX and loving the Miami beach vibe.
Had a great time. The hotel is in a great spot near the beach and bar scene. Staff were nice. Hotel was clean. Only thing bad thing was the pool was not open for our stay , June 25-27
Their rooms are dirty, the front desk has horrible customer service and I found roaches in the room.... there are better places to stay at in Miami Beach rather than this lousy hotel.
Clevelander is so MUCH FUN!Friendly service, no hassles to get in, no dress code, great drink specials, what else do you need in Miami Beach? Great spot!