Had a GREAT experience 5 years ago for my own gown a year ago for my best friend and another one today for my other best friend. Great customer service, friendly atomosphere, wonderful prices, and lots of variety. LISA helped all 3 of us and we couldn't be more pleased.
3301 Veterans Memorial BlvdMetairie, LA 70002
I have been Having Dora as a Stylist for over a year, maybe more. She is always very patient and caring about what I want done. I am from Cut Off, …
I do not know where the bad reviews come from! I went to a few local bridal stores and saw some pretty dresses but none were "the" dress. Popped into Pearls Place on a whim, (honestly, I was looking for Bustles and Bows). At first, I was overwhelmed and a little flustered at all of the dresses being in plastic garment bags. They all seemed to look alike and so heavy, my arms were getting tired. But I got the hang of it and Tina? came to my rescue and started pulling dresses she thought I would look good in and went with my venue. She was on a mission to look for this one shoulder lace dress, I blew it off, I figured I wasn't going to like it anyway. She eventually found it and I tried it on to make my mom happy. It was "the" one. I've never put on a more perfect dress. They even came down on pricing quite a bit since it was out of my price range. Mom and I were there for a couple of hours and we walked out with a new friend. Go see Tina, she knows exactly what you want---it's amazing!! The dresses at Pearl's Place are definitely higher quality than some of the surrounding bridal stores. You get what you pay for!! I will be back at Pearl's to help mom pick out her dress!! A+++ Kudos!
I've bought 2 dresses from Pearl's and have had wonderful experiences each time. The first dress was a bridesmaid dress. The ladies were super patient with the 5 of us as we had fun trying on several many dresses. They gave great suggestions and we eventually picked a really wonderful dress. They allowed us to pay a little at a time so that we didn't have to drop the money all at once (blessing!!). When the dress came in, the alterations were quick, easy, in house, and got a phone call about 2 1/2 weeks later to tell me it was all done! And let me tell you, that dress fit me perfectly!Time number 2 was to buy my wedding dress! Tina was my consultant and she was pulling dresses that were exactly like how I envisioned! She was so patient with me- I had to come in 3 times because I was so nervous about committing to a dress. But she was super supportive, gave me lots of great advice (and pep talks), and finally, helped me pick THE DRESS! I couldn't be happier with my experience! I totally suggest this place for all dress needs.
Lisa is hands-down the best. They have a LOT of different dresses for all price points. They are really busy on weekends, and it's a first come, first serve basis so get there early! If you go, ASK FOR LISA!!! You won't be disappointed!
Hands-down the best bridal dress place in the south! Pricing very competitive quality is outstanding! Service there is phenomenal. Look no further for your bridal dress
Terrible customer service! Got a call that my stuff was in... Drove all the way from Baton Rouge only to find that my dress and veil was in, but the topper wasn't in. Would have been nice to know this before I headed out there... The bridal attendant couldn't tell me when the topper would be in since the computer showed that it was in fact supposed to have been in with the dress and veil... Still waiting for the topper! The attendant was rude and very unprofessional!
Terrible customer service on my first visit. It took 45 minutes before anyone greeted us or asked if we needed help. We explained we had begun trying on dresses already, as no one had come to help us. We were told we are not allowed to do this. There were maybe 5 customers in the entire store for this instance. The second time I went back, I hadn't made an appointment. I knew what dress I wanted, I just needed to verify between two sizes before completing my order. The woman at the desk by the door was very rude. A consultant helped me into the dressing room and I was able to decide on the correct size to order. Tanya (I believe this was her name) was the only pleasant part of this experience. I purchased my bridesmaid dress this day with her. The expected due date was 12/26 back in store. It came in early on 11/18/16. I received a phone call that I had 1 week to pick it up, this was not told to me at time of purchase. I explained that I lived 1.5 hours away from the store, worked full time and would be out of town that weekend. I then ended up having to pay for shipping because I couldn't make it to the store before the week was over. Please note, this was also the week of Thanksgiving and Black Friday. If asked to walk in a wedding again, the first question I will ask is "Do I have to deal with David's Bridal in Metairie?" I refuse to ever to business here again. Terrible customer service!
This David's bridal in Metairie Louisiana gets no stars. I was told I didn't have an appointment so I had to wait 2 hours. When the consultant did come she told me to pick out what I liked and she would be back. They are absolutely no help . I was told if you don't see it in the store they don't have . To basically look around and find what I wanted and meet her at the register. The icing on the cake was when another customer was buying a dress and I said I like it .. my consulting told me well do you want to try it because it may look better on you because you are smaller than her. News flash lady ..that's the worst thing you could have said because even though I am smaller I have a weight issues. She then walked over to the lady and told her how nice the dress fit her. I was so angry because I knew what she had just told me about the lady and her dress. So I grabbed my lil purse and walked out. Lying to someone about the dress she is supposed to wear on the most important day of her life is horrible and I want ever step foot in David's bridal again. They need to clean house and get b workers that actually care about the customers and not just commission. The best part of my trip was eating at the restaurant dons across the street from davids. It made my trip much better
This store gets a solid zero stars. I made an appointment and arrived about 10 minutes early. Had to fill out paperwork that I already filled out when booking the appointment. Then was told to browse around until my appointment time. About 15 minutes after the appointment time the sales consultant came and asked me where the dresses that i liked were. I told her that I was told not to pick out anything until the consultant came she seemed shocked by this. The consultant Keri then told me to browse around and find dresses that I like then she walked away. When she came back I had asked about the dresses that were on sale since the biggest sale of the year was going on and she told me that there were no sale dresses in the store I then asked if she could explain the layout of the store since I was becoming very overwhelmed by everything and wanted a little direction and she said that everything is mixed in by size. I at this point was already getting frustrated and her attitude was not helping. After browsing the very few dresses that are in the store I selected two dresses and went to the fitting room. The fitting room is very small and the door opened facing a wall of mirrors which is awful because they put the dresses that you select on a hook outside the room and when dresses do not fit having to have help bring the dress into the room from the hook puts you in an awkward situation. (yes they have men that work at this store and yes men are in the store shopping and yes i did feel very uncomfortable every time the door was opened). After trying on the two dresses I told Keri I'm sorry for wasting her time because she did absolutely nothing to help me find the perfect wedding dress she did not offer to grab another size or style she just stood there talking to another employee. When leaving I spoke to the manager and she was also very rude and did not make the situation any better. Overall if you are looking to have a wow moment and be in an atmosphere that is inviting and exciting look elsewhere. This store is awful and the employees are rude and make you feel like you are nothing but a giant waste of their time. Will never step foot in this store ever again. Honestly this store is like the fast food of wedding dresses and even if they were giving dresses away for free I still would not step foot here again.
I GOT MY WEDDING DRESS HERE AND I HAD A WONDERFUL WEDDING, A BEAUTIFUL GOWN AND VEIL!!