3114 Severn Ave, Metairie, LA 70002
Parking: Lot, Private
Bike Parking: No
Wheelchair Accessible: Yes
Price Range : Average
By Appointment Only: No
No coupons available
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Not pleased at all ! My 16 year old daughter went in this shop and the staff allowed her to spend $795.00 on a dress that clearly DOSENT fit! Prom is tomorrow so tailoring is not an option. I would think that making a sale, and getting a commission, would not trump a respectful & professional decision to not " up sell" / "sell a bad fitting dress " to a 16 year old young lady. She was without the assistance, or prescence, of her parents, or another adult. At her age, she is not experienced enough to know when its appropirate to spend $ 795.00 on a dress or clearly even define a 'good fitting' dress. She was clouded by the glam of the moment and glitz of a SherriHill dress . Shame on you Pearls Place ! Your 'professional staff' should know better!!!!
PLEASE, PLEASE READ THIS!!!! Before going to pearls place, I had read a bunch of negative reviews and still decided to give them a try. Worse decision in my wedding planning that I have ever made. The business is unprofessional to say the least. I decided to purchase my bridesmaids dresses and my reception dress for my November wedding of this year. It has been nothing but issues. The lady who does the measurements for the dresses measured my girl completely wrong! which in turn mead the dresses too big and had to be altered severly taking away from the quality of the dresses. They gave us a deadline of spet 1st to get our dresses altered. that didn't work out. We have taken off of work and gone on weekends to be told they couldn't take us. The do not make appointments for alterations, its first come first serve. We do not live close so it's a bit of a drive. The do not assign you an consultant, you have to find whichever one is available at the time. They don't have anyone letting you know what area is what, so you stand in an always long line and wait for an half hour to speak to someone only to find out you have to go to another side and do it all over again. The staff and management are rude. On several occasions of waiting my turn to be helped, i was overlooked. EVERYTIME. to put icing on this dress disaster, while altering one of my girls dresses, the seamstress automatically starts cutting then asked how i wanted the dresses altered. She had the nerve to catch an attidude once I told her how i wanted it,wasn;t what she had done already. Mind you, i was in the dressing room when she was cutting my girls dress. The time and aggravation defintely isn't worth it.
I just wanted to say thanks for your assistance in making my wedding a magical moment!! I want to especially thank Ruth and Lashaun for encouraging me to try on, what ultimately became, my wedding dress! The wedding was on May 18th and I still can't stop looking at my dress!! Keep up the excellent work Pearls Place! :)) I have attached some pictures for you to view..thanks again.
06/26/2012Provided by Citysearch -
I ordered my dress over the phone and was very nervous. I found all these bad reviews, but they had the bridesmaid dress I needed for 125 and the other bridesmaids were paying 200! 75 dollars is a lot of money to me especially when our bride has us going on all these expensive excursions. I received my dress directly from the designer a month early! It's the right dress and the right size. It has all tags on it. Looks great. Each time I called the store ( to order and to ask a question about my order) the person on the phone was efficient and courteous. One tip though- you can haggle a little but with the price. Not a lot, but I got 5 dollars knocked off of shipping.
06/06/2012Provided by Citysearch -
Shady, shady, shady! That's what I think of when I think of Pearl's. They specifically cut out the designer's tag from every dress and switch out the straps that normally have the designer's name on them, to plain white generic straps. They REFUSE to tell you the designer of the dress unless you put down a deposit of course. Really? I have never been to any other bridal place that does that. So you can forget about finding out the designer so you can look up pictures of the dress online. Oh and you're definitely not allowed to take a picture in the dress to have something to refer back to later on. I actually ended up falling in love with a dress there but refused to buy it from there just because of the simple fact they would not tell me who the designer was, which I thought was ridiculous. I ended up finding the dress at another place where the designer tag was intact and I was allowed to know the designer of any dress in the store - the way it should be. So HA! Pearl's is a joke! Plus, the fact that they don't take appointments is such a hassle. Prepare to sit there for HOURS until they finally get around to your name. If you're looking for one on one attention, this is not the place. Avoid it all together if at all possible.