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Comeaux Furniture & Appliance Inc

Map & Directions
(36 Reviews)

415 Veterans Memorial Blvd, Metairie, LA 70005

(504) 837-6419

CLOSED NOW
Today: 10:00 am - 8:00 pm
Tomorrow: 10:00 am - 8:00 pm
67
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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General Info
Comeaux Furniture & Appliance is a locally owned and operated store that offers a selection of bedding and home decoration items. In operation for more than 55 years, it serves Greater New Orleans area in Louisiana. The store provides beds, dressers, mirrors, media chests and nightstands in a variety of designs. Comeaux Furniture & Appliance offers furniture items in contemporary and traditional styles. It also provides online shopping options and discount coupons. The store offers products from various manufacturers, such as Thermador, Bosch, Frigidaire and Fisher & Paykel Appliances.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Phone: (504) 831-1365

Services/Products
  • TVs and Radios
  • Mattresses
  • Refrigerators
Brands
Broyhill, Fisher & Paykel, Maytag, refrigerators, thermador
Payment method
all major credit cards, check, company card, debit, discover, financing available, mastercard, visa
Other Email

Categories
Furniture Stores, Major Appliances, Mattresses, Bedding, Home Furnishings
Other Information

Bike Parking: Yes

Reviews

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Robert J.

07/21/2017

Overall
Selection
Service

The delivery men were great Buddy and his helper Ed did a fantastic job I live in Baton Rouge and I will always now by my furniture from Comeaux and my salesman Rob at the warehouse store was great salesman Thanks so much Robert Johnston ��������������������

Anthony J.

07/21/2017

Overall
Selection
Service

They welcomed me immediately upon entering the store, I was treated with respect and given good advice as well as specific info for the leather couch I eventually purchased. The delivery men: Scott and Mario did an excellent job with delivery and setup!

Staci G.

03/28/2016

Overall

Comeaux is the worst furniture store in the New Orleans area! I bought a bed from there that lasted a year and a half and mean, awful people that work there told me it was my fault because I have hard wood floors. I encourage everyone with a bad review here to submit a complaint to the BBB!

Crystsl V.

02/08/2016

Overall

Big mistake buying from here! Don't do it- We bought a sectional sofa and it began to unravel at all of the seems within 5 months. The frame is wonky, poor quality. The customer service clerk is a joke. Don't waste your hard earned money at this place.

Chrissy H.

01/05/2016

Overall

A warranty at comeaux means *nothing.* They sold us a defective dishwasher and refuse to make it right because their repair guy says "there's nothing wrong with it." It floods the floor and can't get through one cycle, so clearly there is something wrong with it! What he should have said was "I don't know what's wrong with it."

Michele E.

04/21/2015

Overall

Have sent two emails and pictures of a sofa that is falling apart after only two years of light use and still no reply. They do not stand by their warranties. Do not follow through. Poor customer service.

Miguel L.

08/21/2014

Overall

Recently went into the Metairie showroom for a bedroom set. After deciding on a set I put the deposit down(paid through debit card) to hold the item as we were moving and did not need the set immediately. We later discovered that the item was not available in Cal King so we requested our deposit back. Since we paid with a debit card we assumed we would get cash back. I was no longer in possession of the original card used (my bank had since mailed me a replacement card) and Comeaux refused to refund it to my new debit card instead I had to wait for a check. It has been over a week and after endless calls I am still waiting for a refund. This has made for a very bad experience for me. The salesperson was so quick to offer this 'hold/deposit' option but it has been a complete pain to get my money back. I will never do business with Comeaux again and they were my favorite furniture company! And I am still waiting for my refund.

disappointedinAFD

02/20/2012

Provided by Citysearch - 
Overall
Disappointed in AFD

It has always been family tradition to shop at our local Comeaux store. I still sleep on the original magahony bedset I purchased from the Metairie store a few years ago. Since moving to the northshore I headed straight for AFD. Unfortunately, after shopping over 45 min. and ready to pay for a sofa package, I was told by Jerry, the store manager, that that deal was an error. Surely after mentioning we were repeat customers, some kind of deal would be worked out to benefit both AFD and the customer. I called Jerry soon after leaving the store to express my cocern, but his only response was I am sorry for the human error. The Comeuax family business will no longer hold a place in my heart, as you have lost this local customer and I will spread the word to family and friends.

gdreynolds

08/09/2011

Provided by Citysearch - 
Overall
Customer Service Bad

I was highly disappointed with my recent purchase of a set of queen mattress. The sales rep was very nice however it was not disclose to us that once we purchase the set and if we were not please with the comfort, we could not bring the mattress back for an exchange or refund. When I spoke with the manager he advised me that it is not their store policy to disclose that information to us. So that means we are stuck like chuck with a mattress set that we can not sleep on and paid $700 for.

p.phillips

06/16/2011

Overall
I was very excited about the p...

I was very excited about the purchase of my new home the Salesteam at Comeaux were very helpful and courteous. I recommend them for Value and Great Service.....

Ashley Clement

06/16/2011

Provided by Citysearch - 
Overall
Louisiana Owned, Great Value , Great Service

I am very proud to say, I recently shopped at Comeaux Furniture and Appliance and recieved, Royal Treatment they went above and beyond to fill my needs. Great Selection and service.... Way to Go Comeaux, Thanks

1Sam I Am

07/09/2010

Provided by Citysearch - 
Overall
Follow your first mind

My experience was a total disappointment. I was referred by a friend whose taste is very good, to look into this store for a bedroom set. I was dead set on a particular item at RTG but took a chance. The bedroom set I chose here was extravagant but the sales rep was eager for a sale. First, she promised me a discount which I did not receive. Then she gave me a delivery date of 2 weeks later after the purchase date which did not happen until a month later. Then the delivery company said they only deliver in my area on Fridays. Called to find out the delivery time... the end of the day; 2pm-6pm. A day of work totally gone down the drain waiting on a delivery. This overall experience with Comeaux's has been a total disaster!!! Won't happen to me again. I will not return.

MinniePauze

04/24/2010

Provided by Citysearch - 
Overall
GUARANTEED LOWEST PRICE FURNITURE STORE

These people are the best. The prices are the best and they do not advertise as a rule....to pass this savings on to the customer. I believe it. I've shopped around and see the same furniture and appliance at Comeaux has a lower price by 10-20% than any other store it shopped.

Brockfeidler

07/16/2009

Provided by Citysearch - 
Overall
great facelift on building

somebodies got to pay for that facelift;) why not us... the furniture customers?!

jeffthetopchef

04/02/2009

Provided by Citysearch - 
Overall
One top notch appliance specialist

Thankfully we had a great appliance specialist in Tom {Doc] Gordon. the man listened to our unique needs and designs and taylored a kitchen to order. We needed everything and Tom gave the plusses and minuses on every option that we had. He should actually have his own appliance store, and its a shame he isnt because we would send every single person we know to him. everything was set and Tom gave us the timetables. we breathed a huge sigh of releif. then he got word that the factory couldnt get us our merchandise for another 6-8 weeks later than the agreed on time. Tom told us it hadnt been ordered when the request was put in. After practically begging to get the pieces ordered, it was finally granted. this more than doubled the time it took for our appliance to arrive to our domicile. Still we appreciate Mr. Gordon's efforts, knowledge and work ethic.

tylerpbennet

03/31/2009

Provided by Citysearch - 
Overall
Disappointed

we purchased an entire bedroom set by univeral furniture factories. It was delivered badly damaged and we tried to reject it, but the driver said that we had to take it and a repairman would be sent out. after 12 calls over the next week we scheduled a repairman to come to us. he showed up two hours later than my wife could be ther and they blamed us. we attempted to reschedule and they played pass the phone in the office. we heard the manager tell an office worker that he wasnt here! another two weeks passed and a repairman finally scheduled with us. then he tells us it would[the dresser, and chest] have to be reordered because the wood was damaged beyond repair. we said fine, but are still waiting going on three months. the customer is always wrong here.

BruceBayer

02/15/2009

Provided by Citysearch - 
Overall
Worst ""Furniture"" Store in La.

Our experience is a nightmare. First our salesman Frank lied to us about a dining room set and hutch being available. We put down the full amount, only to learn later that it was discontinued! Fine we said, give us our refund. He said he couldnt do that! The manager is a fat spaced out guy named Jim also told us in slurred speech that he couldnt refund our money and that we'd have to reselect. We asked to speak to the owner but Jim said that wasnt possible that he was at market or something. Another salesman said he was in fact in his office with the shades drawn! We think Jim was either drunk or high, and he kept forgetting what our problem was. we reminded him several times after he started asking us if we had broken the seal on the mattress! we hadnt purchased a mattress!!! terrible incompetant pass the buck company. We are still in limbo after we finally found another set which had to be ordered. Its not in yet and Jim and our salesman both quit or got fired. terrible experience!

jimmycash

02/02/2009

Provided by Citysearch - 
Overall
Great place to shop.

Great place to shop. Great Customer Service and friendly people.
I love the furniture and even better ""the prices"".

GuntherSchwartz

01/30/2009

Provided by Citysearch - 
Overall
BEST PRICES ANYWHERE

I looked everywhere, Comeaux's had the absolute best prices on a full bedroom set and several appliances.
The salesman said they save a lot of money by not advertising, and pass that savings onto the customer.
Very helpful and nice people. Thanks Comeaux's.

SuzieStephanopolis

01/23/2009

Provided by Citysearch - 
Overall
TERRIFIC STORE

We purchased a Bedroom Set, Washer/Dryer and Dining Room Set from a very nice and helpful saleswoman. We got it the next day. The delivery men were great as well, and the Bedroom Set
went upstairs on the 2nd floor.