The staff is extremely professional the prices are beyond reasonable and the alterations are superb
I've been a long time customer with very few issues until my husband's shirt came back with white spots all over it. I was told to leave it for the owner to see. Upon returning, the owner told me that it was deodorant stains. I respectfully disagreed because although some stains were under one arm, it was not under both arms, and the white spots were all over the back of the shirt as well. She proceeded to yell at me because I did not agree with her saying she was "tired of repeating herself to me" about the deodorant. I was also picking up 5 more shirts that day and 2/5 had stains. She failed to realize there was a problem with the cleaning and insisted my husband must be "doing something" to stain all these clothes and the shirts weren't even new. I will NEVER give them business again. It's not about the stains but rather horrific customer service from the owner herself. What a shame because I've been going there for such a long time.
I did business with this cleaners 2 times in the last month and brought in men's shirts to be cleaned and medium starch. When I picked up my second set of shirts, I was given only one shirt and the other shirt had to be found. Additionally only one shirt was starched. In the middle of the floor are three buckets collecting water from a dripping A/C unit not far from the clothes. Not a professional establishment.
This Cleaners does not do a good job. I had shirts I wanted medium starch and when I picked them up they were not starched and there were faint burn marks and they were not pressed on the seam. The shirts looked horrible. I won't be going back. The owners before that were great, but the new owners are horrible.
Eric's Cleaners is great. I have been here several times for alterations and tailoring. It's the only place in the area I trust with tailoring suits and jeans. Along with doing great work, Inny is fast and friendly. It is not easy finding a good tailor. Look no further.
If I could do zero stars I would. I have never in my entire life been so offended by a place of business. I dropped off a shirt to be dry-cleaned 32 days ago. I came to pick it up yesterday not realizing that it had been more than 30 days since I dropped it off. I was told that it was not there, but was hopeful that since it was only slightly past the 30 day mark, that it may still be on the premises waiting to be disposed of. I was told to call in the morning and, because I am a teacher, and the first break I had today was at one, I called then, The woman with whom I spoke, same one as yesterday, proceeded to hang up on me twice even though I was just asking what is a better time to call. I am bothered by the fact that they didn't call me after 30 days to let me know they were disposing of it and even more bothered by the way this was handled. Don't ever go there!
As a band director I have to make sure that over 100 pieces get cleaned at least once a season. Royal Cleaners has been essential in this effort. I've used alteration services and send my personal items for cleaning as well.
I've been doing business with them for 2 yrs. I do all dry clean and alteration there. But yesterday I left a pants in the fitting room. I called to see if they have it. They said no we don't see. So this morning I went there and walk into the fitting room to see for myself. And then owner came start getting on his employee for letting me walk in there. And then he accuses of me not leaving anything back. And he's not responsible or babysit customer clothes. His statement WE DONT BABYSIT CUST CLOTHES.
I recently had 2 set of drapes cleaned by Drycleaning Super Center and they were both completely ruined. Both had instructions to be Dry Cleaned on their labels. They were also 2 different sets of drapes made by 2 different companies. It is obvious to me that there is a problem with the cleaning process and I have attempted several times to speak with someone in charge but no one has returned my calls. They have given me not only poor quality but poor customer service as well.
I dropped off a blue corset over a month ago and there was always a different reason to why it wasn't ready for pick up the first couple times I tried to pick it up. All it needed was a small stitching and for a stain to be removed. Now a month and 4 days later, the corset still has a stain which is now of a blue color. You can clearly still see a stain but now it's blue (a different blue of the corset). Completely in unsatisfied! Will NEVER go there again and will advise others to go elsewhere!