If I could give the sales department a "0" I would. I feel sales and finance representatives are misleading their customers in the hope they will utilize particular lenders, possibly for kick-back. Complaint to upper management resulted in a memo filled with false statements used to protect his dealership and employees.
I purchased my 2014 Altima S from Mark in August and have enjoyed it since. The sales process was pressure-free and all my questions were addressed.…
Best ever car buying experience. Gave Royal Honda's on-line sales rep the price I'd researched on a new CRV. He got back to me with confirmation. Visited to sign papers. No pressure from financial manager when I declined extras. Professionals in all categories. Service Dept. is well run. I return for oil changes and wait in comfort.
Very good and very fast .
Everyone was very polite and understood the problem with my Rogue. The service rep. explained in detail what was done to correct the problem.
I came to Premier Nissan, without an appointment, to have my regular servicing. After a 5 minute wait, I was helped. My wait was not long at all. Everyone I came in contact with was very friendly. Every time I had to visit the dealership I have always had a pleasant experience. I definitely recommend this dealership to anyone.
On time and great service .
The service I received was very very good, & very timely. The people were very helpful as well. .
Very poor service department. Brought my accord coupe in for oil change and tire rotation along with multi-pointe inspection. Arrived for my 9:30 appointment and was told car would be ready in a couple of hours. Did not receive call all day so I called at 5:00 and was told they were still working on the vehicle??? Picked it up and when I got home checked and noticed none of the fluids were topped off and there was no mention of any inspection. When I called the only response was to bring it back in and they would then do the inspection which would again inconvenience me. No customer service and poor attitude.
Our salesperson, Melvin McElveen was extremely helpful and gave us a lot of information about the vehicles we were inquiring about. He met with us 2 times before we made the decision to buy the Nissan Rogue. We were very satisfied with Melvin's help, and we would recommend this dealership to our friends and family.
"It was very pleasant waiting for my Nissan to have the oil changed and a recall addressed. .