They no longer have drive thru teller services. The two drive up ATMs outside is always out of service so what's the point of having anything available outside????? When you go inside they give you a blank stare then ask how can I help you... like really???? Can you help?? Let me not forget they always have trash outside the building.
Aweful, Aweful, Aweful. Not only are they not 2016 ready, they seem to be oblivious that modern technology is available at other banks. You CANNOT deposit cash in an ATM. ATM's are slow and cannot always read checks. You cannot deposit with phone. Twice in 2 months I was asked to wait a day or so to solve a no-access-to-my-funds situation. Either go with technology or personal service. But you can't provide neither, Iberia.
The manager at this branch is rude. Additionally,, Stephanie that works at the Main Office really needs to learn how to communicate with customers and quit "WARNING" people. The tellers are great! After being a customer for 8 years, I closed my account and went to REGIONS because of the manager and Stepahanie's mannerisms in the way they speak to their customers!
customer service is terrible. Made a 3000.00 cash withdrawal without asking for ID of any kind! Metairie location. Mandeville location, NSF a check that had sufficient funds in other accounts to cover 30.00$., after I called them about the said check. Have closed all my accounts there and they could care less.
Long Beach, MS9/20/2013If they had a negative star I would give it to this bank. It is seldom that I will put anything this bad about any business. So I go into this bank get a cashiers check on the bank account from a check given to me by a customer. They issue me a cashiers check drawn from this customer's account and charge me $25 knowing that I wanted to cashiers check for immediate funds. Not once did they tell me that Banks will put hold on cashiers checks because it's the most fraud a check around. Hey here's a thought, have some better customer service and indicate to customers asked for cashiers checks that there could be a hold put on it. Terrible people, I wouldn't do business here if my life depended on itShame on you Metairie bank!