DO NOT GO!!!!!! Horrible place I have even been!!! Poor customer service!! When I made an appointment, they told me they cover my insurance, I went and got my eye exam and it turned that they dont really cover the insurance only have discounted price which I was very upset for the wrong information. They gave me a trial contact lenses I didnt like it, I called back and schedule the follow up appointment, on second one, they gave another trial contact lenses which was good for me. I called them and told them that I like second contact lenses and I would like to order that one. They ordered the wrong contact lenses, which I repeated on the phone couple times that, it will be from the follow up eye exam not from the first one,. They agreed to order the correct one and take the wrong one, they told me they will call me when they recieve the contact lenses, which they never called me for a month, finally I called them month later someone picked up the phone and told me ohh sorry we have your contact lenses and she was very rude, and when I asked them why nobody never called me, she told me I dont know. Thats it no sorry or anything!! Every time I call them they answer and put me on hold for at least 15 mins. and their staff is the rude people ever. I made a very bad mistake and purchase my contact lenses from there however please DO NOT GO THAT PLACE!!!!
600 Town Center Pkwy Spc D600Slidell, LA 70458
From Business: Dr. Joe Atkins and Associates is the local eye doctor to see for all of your eye care needs in Slidell, LA. As your local Slidell optometrist, Dr. Joe Atkins and …
3850 N Causeway Blvd Ste 106Metairie, LA 70002
From Business: Contact The Lasik Vision Institute for a free evaluation to learn why so many people are choosing to get Lasik at LVI. In just minutes, the highly experienced ind…
The assistants are nice but I wouldn't buy their glasses or go to see the doctor. I saw one lady initially, who was super sweet but gave me the wrong prescription. I could see the license plate in front of me when driving stopped in my car. I went back and the main doctor examined me. He was mean and frustrated at her and just want to get me out as fast as possible. I knew his angry was towards the lady previously but I got a lot of the overflow. I decided to get glassed there which was fine. However, after just a month of two of wear, the film or something is coming off and they look terrible. My mom also went here and she had to get them to recheck her eyes 3 or 4 times because she couldn't see clearly. I won't ever be going back here and will steer anyone I know from this place. Bad service over all and bad care. Go somewhere else.
I have been going to Caplan Eye Clinic for years, they have a great staff and awesome doctors! Best care in New Orleans area!
I've been going to Caplan Eye Clinic for several years now since I moved to the area. Everyone is very professional. The doctors are friendly & take time with you. Highly recommend.