Thief lyer his custom boots he charged me 900 to make are junk they look i paid 40 bucks for them at kmart i would sue him but he would just lie i think thats the onley. Thing he knows how to do he dosent make the boots thats another lie
It was my first time to go to Willis's and I was surprised at how the shop was TOP NOTCH in appearance and customer service! The outside of the shoe repair shop was decorated so cool and had a great sign on the outside. When I entered into the store, it is decorated so nice! I loved the warmt…
3. Shoe Envy
The service from the manager was horrible to begin with. Went back to see if someone else could help me. Finally walked out with my new boots that I was able to buy only for them to start falling apart 2 days later... I'll be going back but only for my refund! Never will I shop or recommend anyo…
I dropped off my kids BRAND NEW carry-on luggage to have wheels replaced to light up. Came back to pick up my luggage and the gloss and front part of luggage was scratched and scuffed. Their work place is FILTHY. I could see why my luggage was damage. The owner lacked responsibility for the car…
3811 Ross AveDallas, TX 75204
I took a Purse in for straps to be replaced... Classic Cleaners & Tailor did an Outstanding job.......My alteration shop...for any and everything...The customer service was as wonderful as the work that was done in a timely manner... Thank You
This place promised us to have some shoes ready for a trip. Went by on the agreed date and were closed. Was this due to the immigrant protest day? In any case never again. Politics more important than customers.
We utilized FRSTeam by Bibbentuckers due to a fire in our home in December of 2012 as they were recommended through our insurance company as a reputable source to care for our situation. They were very quick to respond and remove our items to be cleaned. During the course of receiving our items …
Convenient location in Lakewood, same shopping ctr as Pour House and down from La Calle Doce. My boots were repaired in under a half hour - new heels. Very friendly staff, very fast, and great work!! I have more shoes and boots to bring in now!!
I went to Kosta Dino's after being quoted a total of almost $50 at the Cobblestone shop on Central Expressway for two simple repairs. Kosta Dino's repaired both of my shoes for a total of $15. The work was perfect, service was friendly, and the price was unbelievable. I'm a customer for life!
It was my first time to go to Willis's and I was surprised at how the shop was TOP NOTCH in appearance and customer service! The outside of the shoe repair shop was decorated so cool and had a great sign on the outside. When I entered into the store, it is decorated so nice! I loved the warmth of the wood decor, decorative walls and cowhide chair and table. They also display their workmanship on the wall. Their signs were displayed very well to show the customer all the work this cool little shop does. I waited for my shoes, the work was great, and the atmosphere was amazing. I will most definitely be returning with 3 additional pairs of shoes! LOVED EVERYTHING ABOUT THIS PLACE!! PattyForney, Texas
I agree don't go there! I was ripped off. Very shabby work returned shoes after they fell apart in an hour owner claims he did not work on the shoes ., He also was not opened on time and the shoes were not down on time. Be Ware! He is an opportunist and only wants your money.
Horrible job! I was really upset at the fact that they did not have my shoes clean in the time they specified. I asked for my leather bag to be cleaned & they cleaned it last minute when I was at the desk. Horrible! So instead I had to Google how to clean leather bags at home & I did a much better job than he did. I understand that they might have a lot of business... on BOOTS anyways, but not giving an accurate date for the costumer is just horrible rating for their bussiness. If they aren't able to get it done at the date they specified the least they can do is make a courtesy call. He seems to know a lot about boots & so therefore his work might just be a lot better. Heels & bag cleaning not so much! He left my heel ends loose & broke off the first day I wore them. I'm just really disapointed. I would really read the reviews upon entering any shoe repair. A waste of time & money.
I read all the negative reviews below and was hesitate to take my boot for repair. But Cavender's Western Wear had recommended Willy's. They said he does a lot of boot repair for them.I found Willy's to be the opposite of the prior reviewers. Willly was very courteous and friendly. He put zippers in two pair of my boots and resoled another pair. His work was very good and his prices were very reasonable, compared to other boot repair shops. The boots were ready when he promised them.I will definitely go back to Willlys and will recommend him to my friends.Keep up the good work Willy!!
Took a pair of boots and heels to get fixed. The owners son took shoes and made my ticket. Called to see Id ready a week n half later and the wife said yes they are. My husband went and paid for them both and he got his boots but no heels. They said we don't have any will look. A week later I confront them and they accused me of writing on the ticket pair of shoes after the son said that is my handwriting. Then the accused me of never leaving the shoes. Never do business with a thief they stole my shoes
I don't think you could get worse service. Pathetic, over-priced, poor-quality work. Stay away from these leeches of society.Coit Boot & Shoe repair is at the opposite end of the spectrum as these fools. Willy should take lessons from them.
Just got some sandals back to get re-heeled. Sloppy work and they put a thicker heel on so it feels weird to walk in them now. Very disappointed. Will not go back there.
I wouldn't recommend this shop to my enemy!! the worst customer service I have ever had. I argued with them for 5-10 minutes about them being late on my shoes 4 days late and never called to let me know and wanted me to come back because the shoes were not ready.
I wish I would have read the reviews on this business before I took my boot to them to have the zipper repaired...This place is a total rip-off and I will never use their services again.The new zipper they put in my boot cost me $20.00 and lasted about a week before it broke. I brought it back for them to fix it again and when I picked it up they charged me another $50.00. When I reminded them that had already paid once to have it repaired, I was told that they fixed it twice and that I would have to pay for it twice...At $70.00 for a zipper, I could have just about bought a whole new pair of boots...very disappointed =(