Thief lyer his custom boots he charged me 900 to make are junk they look i paid 40 bucks for them at kmart i would sue him but he would just lie i think thats the onley. Thing he knows how to do he dosent make the boots thats another lie
I'm a Plato's Closet frequent shopper and this Store is very clean and organized. Selection was great and staff was very friendly.
I love Burlington coat factory if you like looking good an shopping for name brand clothing Burlington is the store, wish they offered coupon s
Management is horrible and shoes are very cheap. Bought shoes and had a hole in them and they accused me of wearing them and putting a hole in them. Jasmine the assistant manager is very rude and so is her side kick at the register. Nancy the manager would not talk to me to discuss anything. No corporate office to contact. The worse place ever!!! Do not shop!!
It was my first time to go to Willis's and I was surprised at how the shop was TOP NOTCH in appearance and customer service! The outside of the shoe repair shop was decorated so cool and had a great sign on the outside. When I entered into the store, it is decorated so nice! I loved the warmth of the wood decor, decorative walls and cowhide chair and table. They also display their workmanship on the wall. Their signs were displayed very well to show the customer all the work this cool little shop does. I waited for my shoes, the work was great, and the atmosphere was amazing. I will most definitely be returning with 3 additional pairs of shoes! LOVED EVERYTHING ABOUT THIS PLACE!! PattyForney, Texas
The service from the manager was horrible to begin with. Went back to see if someone else could help me. Finally walked out with my new boots that I was able to buy only for them to start falling apart 2 days later... I'll be going back but only for my refund! Never will I shop or recommend anyone to go there! If I were you I'd find somewhere else to shop for your shoe & boot needs!
I agree don't go there! I was ripped off. Very shabby work returned shoes after they fell apart in an hour owner claims he did not work on the shoes ., He also was not opened on time and the shoes were not down on time. Be Ware! He is an opportunist and only wants your money.
Horrible job! I was really upset at the fact that they did not have my shoes clean in the time they specified. I asked for my leather bag to be cleaned & they cleaned it last minute when I was at the desk. Horrible! So instead I had to Google how to clean leather bags at home & I did a much better job than he did. I understand that they might have a lot of business... on BOOTS anyways, but not giving an accurate date for the costumer is just horrible rating for their bussiness. If they aren't able to get it done at the date they specified the least they can do is make a courtesy call. He seems to know a lot about boots & so therefore his work might just be a lot better. Heels & bag cleaning not so much! He left my heel ends loose & broke off the first day I wore them. I'm just really disapointed. I would really read the reviews upon entering any shoe repair. A waste of time & money.
I read all the negative reviews below and was hesitate to take my boot for repair. But Cavender's Western Wear had recommended Willy's. They said he does a lot of boot repair for them.I found Willy's to be the opposite of the prior reviewers. Willly was very courteous and friendly. He put zippers in two pair of my boots and resoled another pair. His work was very good and his prices were very reasonable, compared to other boot repair shops. The boots were ready when he promised them.I will definitely go back to Willlys and will recommend him to my friends.Keep up the good work Willy!!
Took a pair of boots and heels to get fixed. The owners son took shoes and made my ticket. Called to see Id ready a week n half later and the wife said yes they are. My husband went and paid for them both and he got his boots but no heels. They said we don't have any will look. A week later I confront them and they accused me of writing on the ticket pair of shoes after the son said that is my handwriting. Then the accused me of never leaving the shoes. Never do business with a thief they stole my shoes