if I could give this place 30 stars I would. Plenty of options and most of al exceptional customer service. I have to especially thank Tony, he went above and beyond to educate me on flooring options. He is one of the kindest people I have ever met and I can tell he truly loves his job and very passionate about helping people. I cant say enough good things about the customer service he provided and will definitely be back again as long as he is employed there because I know he will not steer me wrong. Thanks so much Tony!
if I could give this place 30 stars I would. Plenty of options and most of al exceptional customer service. I have to especially thank Tony, he went above and beyond to educate me on flooring options. He is one of the kindest people I have ever met and I can tell he truly loves his job and very …
Had the opportunity to work with Kenny Williams. He is an expert in flooring and Floor and Decor is lucky to have him in a partnership. He is forthcoming, honest and operates with a high level of integrity. Great company!!
10. Floor & Decor
We purchased laminate flooring from this Floor & Decor store. The sales associates were extremely helpful during our initial visit. We had to go back because we were having problems with the installation. They were very helpful that trip also. After multiple attempts at installation, we dete…
PO Box 833543Richardson, TX 75083
From Business: We Specialize in the installation, repair and restoration of: Tile * Marble * Granite * Travertine * Quartz * Porcelain * Slate * Limestone * Stone * Slab * WE DO IT ALL - Commercial / Residential / Custom
2800 Ranch TrlIrving, TX 75063
From Business: Provide in stock materials for floors, kitchen, bath and outdoors.
1225 E Crosby Rd Ste A4Carrollton, TX 75006
From Business: Trust the flooring contractors from Waggoner Carpets in Carrollton, Texas, for quality flooring installations and products. Waggoner Carpets is a full-service flooring company that specializes in the "Shop at Home" service. Call us today for more information.
2306 Superior DrArlington, TX 76013
From Business: North Texas Flooring Wholesalers is a full-service flooring wholesaler that offers high-quality products to residential and commercial clients in Pantego, Texas, and the surrounding areas. We're happy to work with local flooring dealers so they don't have to stock themselves, and our huge assortment of carpets, wood floori…
19. Evans Carpet
1323 Medical District DrDallas, TX 75207
From Business: Welcome to Evans Carpet. With over 35 years of experience in the flooring business, we provide quality flooring products for both residential and commercial needs. In search of a new floor for your home, rental property or business or any other project? Look no further. Call us today for more information!
As we returned home, after being away for a few weeks, we discovered 5 rooms of our home had flooded due to a severe leak. We felt overwhelmed with the aspect of remodeling. That's when LORI TILLEY came to our rescue. Her friendliness, expertise, professionalism, product knowledge, patience, abi…
I was so surprized to find a store where people actually still say hello and help me find the things I need!The staff at the Regal Row Seconds and Surplus seem to enjoy doing what they do. I went in on a Saturday with my husband and two small kids (never a fun shopping trip) and we were greeted …
went there to find good hardwood floor found one for 4.69 foot had questions,asked to speak to manager .my questions were about the quality of wood and craft manship what i got was buy it as is ,it is perfct the the only problem you have is a shody installer our product is great zero defects .tried showing him the sample wich had different withs and bowed arch looking peices .when i noticed he started huffing and puffing .this lewis guy has attitude dont know what i did to him but i choose to take my business else where .lewis just caused home decor 11,000 in sales .lewis eliot youre in the wrong job .worst manager ever ,made me feel like i was wasting his time . my money is green wont be coming back ever when if floor and decor goes under it will be because of you.and your worped hardwood floors.
Bait and Switch I went to Floor and Décor to Purchase Beveled Subway tile. Ad showed on sale for 28 cents per tile. I arrived. It took ten minutes to get a sales associate to wait on me. Once he came over he told me to give him two minuets. The two minuets turned into fifteen. Then I asked someone to wait on me and his name was Luis. I told him what I wanted. He pointed to the sign and said while supplies last. He said this without asking me the quantity I needed. Then showed me only one box left. He was not pleasant and the pointing was so rude. He was not wearing a name badge and was not helpful. I purchased different tile. However, it was not the tile I desired. Prior to leaving, I learned he was the manager. The cashier told me that he is often not pleasant. So Floor and Décor is Floor no more in my book.
We bought three pallets of tile while we were layin tiles we noticed that it is two different shades we went back to floor and decor Mesquite location where we buy it from and spoke to the store manager after he apologized he said he will take care of it and he will find me the right color I told him what about the labor I already paid somebody to lay it and now I have to pay somebody to take it out and lay it back again he said he will talk to Bob which is the general manager 3 days one by and I went back to the store he said that they just received some but he don't know if it's the same shade but he gave me one tile to see if it matches and it did I went back to the store I told him that it did match he said go ahead and take off the tile and he will take care of it for me, they replaced the tiles and the next day I called to find out if they're going to send me the labor cost by mail or they want me to come by to pick it up they were dodging my calls two weeks later they told me that it is against our policy to pay for labor even though it is there a mistake another word they're saying it is our fault but we cannot take care of it, I am just pin pointing the story to make it short but bottom line I HIGHLY do not recommend buying anything from floor and decor since they do not and cannot take care of their mistakes,although I hired a lawyer and I have a lawsuit against them very soon.