One of the worst office staff and manager I've had to deal with. First of all, they never open their phone lines on time. I've called them on several occasions during their business hours and they don't answer until at least 15 minutes they've opened. I had to schedule an emergency follow up to an ER visit and I gave my insurance over the phone which they didn't seem to have a problem with. However when I got to the office and handed my card in they told me they didn't accept my insurance and I had to pay the full amount for the appointment. In the waiting room they were well behind on appointments and another patient was complaining that they had been waiting 20 minutes passed their appointment time. My actual appointment with the doctor was okay, but dealing with the aftermath has been a huge pain. I had a miscarriage and I needed my husband to help me through it so we asked about FMLA. The doctor told us to have the office manager fill it out. We explained what we needed and gave her the form and she assured us it would be done. She did fill it out but she couldn't fax it, I'm not exactly sure why, so I had to pick it up and fax it myself. Then we heard back from my husband's benefits office that it wasn't the right form. We got a new one, went back to the office and asked Helen, the office manager, to fill it out again. She did, but it was incorrect again. My husband only took a week off of work and she had written the FMLA as continuous instead of temporary. I took another form, with the dates my husband took off, and explained the error to her. She said she'd correct the form and fax it in. This was two days ago and my husband is running out of time to get the form in. I just called the office (20 minutes after they were supposed to be open again from lunch) and she said she'd fax it in today. My husband will check with his benefits office tomorrow to see if they received it. If not, we'll just go back to the office and fax it ourselves since it is apparently too hard for her to do.
3501 N Scottsdale Rd Ste 280Scottsdale, AZ 85251
From Business: Established in 1987, Valley Obstetrics and Gynecology Associates is a full-service health care provider for women. The organization offers family planning, breast…
Awful. Clearly doesn't care about their patients. I wouldn't recommend this office to anyone! And I will never go back. Waste of my time.
Incompetent office management, never saw doctor: office called at 6am one week before my appointment in order to change my appointment. When I arrived 5 minutes late, they refused to see me and I refuse to return. Health care is bad but this was a new low. Absurd.
I had both my daughters with Oasis and love them! They always answer all of my questions and concerns without making me feel stupid. The front desk has also always been nice and professional with me.
Dr. Messer is great! The office is fantastic too, hardly ever wait more than 10 minutes! Always very professional and actually hears what you have to say! Great Ob/GYN!
Dr. Messer is the best obgyn! She is personable, takes time with me and is compassionate. I had a sensitive medical issue and she was so caring and supportive. I cannot say enough about this doctor or Oasis Obgyn.
When I go to Oasis I feel like a real human and not part of a cattle call. They are very thorough and you can ask them anything without feeling embarrassed.
After being more than frustrated and having some serious female issues, I asked my family doctor to recommend a new gynecologist for me and he sent me to Dr. Messer at Oasis OBGYN. Wow, what a blessing that turned out to be! Since becoming her patient my issues have been corrected all with kindness, patience and professionalism. I highly recommend her to all females because as a woman, we know how uncomfortable these issues can be to talk about.
I did not care for my last gynecologist so my insurance company sent me to Oasis OBGYN. I just went again for the second time for my yearly exam. The staff was very friendly! I am plus size girl and the nurse snuck me in a gown to fit me better and did not make a big deal of it. The exam was quick and painless and Dr. Messer was fantastic.
I am so glad I found Oasis Obgyn! Dr. Messer is just awesome. I have been made to feel so comfortable at this office, which is often not easy to accomplish when it comes to woman’s health.