Don't go there cause they aren't very customer friendly. I bought shoes with my credit card. Got home and realized next day they were 1/2 size too big. I put the box and the receipt got thrown away. I called and they said they couldn't look it up 1 day ago so I was screwed wont exchange them, wore them for 1 min. in the house. This is the store at the superstition mall. I call another Encore shoes in Casa Grande they say no problem, even gave me a $10.00 off and I exchanged them and with a smile.
16211 N Scottsdale Rd Ste A6a-102Scottsdale, AZ 85254
From Business: As an established Scottsdale, AZ shoe store, New Balance Scottsdale is proud to offer the largest selection of New Balance shoes in Maricopa County. Whether you a…
So much for customer service. My husband arrived at the shop at 5:40 pm on a Tuesday night ready to buy a pair of $150.00 boots. The young salesman was locking up as they normally close at 5:30. My husband said he would buy the boots but the salesman said, "Sorry we're closed." I say, wow in this economy? Really?