Been going to Milano's since I moved here from the Midwest & by far the biggest full service music store in the Phoenix metropolitan area. Band instruments, sheet music, in-house repairs & a knowledgeable staff. The drum department may be the best in town, Tom has chased down oddities for my vintage Premier & Slingerland kits. They have all the top drum brands & a boutique line to boot! Check them out when you're in the neighborhood, or give them a call to put aside what you need because they will have it!
Kirk's is awesome. Pretty sure the other reviewer that left one star is one of those people that suck on lemons and own another music store. Know wh…
Knowledgable and helpful. Good selection. One of the few places that has Soldier straps (the best). Prices as good as anywhere else, trade in's better. I go there as often as I can.
Very helpful, I went in to get some drum heads and was amazed they had every weird size and type I asked for.....that almost never happens anywhere! I will be back!
Never had a customer Service issue here at all? Weird? This is my go to music store in AZ. Best selection, fair pricing and always bend over backwards to make sure I get the right thing. I can't imagine a better selection of percussion gear? And they rent school instruments as well, my son rented a sax for a couple of years through them. Love the giant wall of guitars, makes me with I had learned to play back in the day!
I like the selection. But, really, that's about it. The customer service was pretty horrible. Usually I don't make a point of writing reviews or anything like that, but these people are not only unfriendly, they are terrible. I don't think I've felt more uncomfortable in any other store. But I did like the selection.
I visited Buchanan Music today and my first impression is very positive. John greeted me and gave me immediate atteniton. He understood what needed to be done to repair my guitar and will have his guitar engineer work on it tomorrow. If you want personal, friendly and professional service for your instrument needs, I encourage you to visit Buchanan Music.