22 N Robson, Mesa, AZ 85201
|Mon - Fri:|
|Sat - Sun:|
Phone: (480) 649-3304
Phone: (480) 898-7034
Phone: (480) 359-3304
Phone: (480) 471-8648
Phone: (480) 361-5881
Phone: (480) 890-9963
Fax: (480) 649-3304
Fax: (480) 898-7034
Courtyard Towers Assisted Living
Outdoor Seating: Yes
Parking: Lot, Private
Takes Reservations: Yes
Bike Parking: Yes
This place is a nightmare. Even my grandma's hospice nurse said she wouldn't recommend it. The caregivers are for the most part as good as gold they are just stretched thin. The workers there are AWFUL. I had one lady tonight hang up on me. When I called back another lady told me I was an awful granddaughter to my grandma because I didn't get her her own phone. Only I DID get her her own phone. She just couldn't get use to cell phone and there wasn't another option. I was already deeply grieving losing my grandma who I had lost for less than a week so to have this evil lady tell me that I was an awful granddaughter pushed me over the edge. She was also inaccurate. She said I never visited my granddaughter. I visited her 1 to 2 times a week. I have endometriosis so some weeks are harder. She had me bawling my eyes out on the phone and then hung up on me. COURTYARD TOWERS IS A NIGHTMARE. My grandma fell and broke her shoulder and despite that button to push to alert someone she was on the ground for over an hour WITH A BROKEN SHOULDER. Add that to the rude staff and I would say avoid them like the plague. They certainly don't care how you feel and are completely selfish!
04/06/2011Provided by Citysearch -
All the managers help serve all the residents on ALL holidays and I help volunteer durning the holiday meals and each resident seems so happy there and they tell me the love living at Courtyard Towers...I have had several meals there and the food is 5 star!!
if and when my folks can't live alone anymore I will bring them here...
11/24/2008Provided by Citysearch -
Courtyard Towers has looks nice, it's lobby looks like the entrance into a nice hotel but I question the care it provides.
The food is good and there are lots of activities to to keep the residents busy. If you don't need a lot of help it's a good place.
They are not good with medication delivery They do not regulate their medication dispersal very well. No one really watches the residents. If residents start acting funny, or show up with bruises no one questions them. If they don't show up for an activity or a meal no one wonders where they are.
The aids don't always give showers as often as they should.
Dietary requests aren't always followed. And SOME of the AIDS are Lazy. They don't provide much assistance for what you pay, and they take a long time to answer the buzzes from the necklaces.
They nickel and dime you the entire time.