Bartoli Cleaners & Laundry
1911 E Brown Rd Ste 1, Mesa, AZ 85203
Bike Parking: Yes
Price Range : Above Average
Wheelchair Accessible: Yes
No coupons available
This is the worst cleaner I have ever visited. I took 6 of my husband pants 2 of his shirts and 1 of mine. First off Bartoli is very expencive they charged me $6.50 to launder 1 ladies shirt. I asked for my husbands 2 shirts to be laundered instead they dry cleaned them and charged me the difference with out calling me.
The women I dropped the pants off to did not ask if they have permanent pant creases. So when they dry cleaned the pants 2/3 of the them are double creased, and the rest they realize were permanently creased. So I was charged extra to clean those pants, with out calling to inform me that it was extra or to ask if all of them had permanent creases.( They all do that is why 2/3 are double creased now)
After all of this my husband went to speak to the manager to explain the issues on his way to work.
The manager told him " I don't believe you bring them in and i will re clean them".
After you messed the whole order up what makes me think you are going to get it right with that attitude.
So I went on the website and called headquarters to speck to a manager over there. Who ever answered the phone was not very professional and could not tell me when a manager would be back. She took a message but I do not have high hopes.