Great employees and great people live and work at this community. The management and ownership is local to Arizona.
255 W Brown RdMesa, AZ 85201
This is one the best assisted living homes you can find in Mesa, Arizona. My grandpa who has dementia, has been there for over 2 years now. He has been at a few care homes for the past 4 years and this one was the best I could find for him. The Staff and management are very professional and caring. They provide true compassionate care. The residents are always well taken care of and happy.
Nurses didn't know what medications to give, call system was down, patient lying on floor in room un-noticed, showers only given twice a week, no one seems to read notes left by previous shift so no one knows what is going on with patients, doctor treats by phone vs. actually seeing patients - missing major issues. If you can't be an advocate for your family staying here, then don't put them here....they will NOT get the care they need.
I've been working as a hospice nurse for the last 12 yrs and recently my career hit me too close to home. My very active 78 yo mother took a serious decline with her Dementia. My siblings and myself spent 2 months trying to get our mom comfortable and were faced with yet another move. Sean from Priority Placement Services took an almost impossible situation and found our mom the perfect fit. Not only was he able to steer us away from an unstable placement, he went above and beyond to help us make an informed decision. As a professional working with the elderly I have not worked with anyone better. Thank you Sean for all your hard work. I will be referring all my patients needing help your way!!
Thank you, Priority Placement Services, for sharing my task of finding just the right facility to move my elderly mother into. You helped her trade the familiarity of her home for the comfort of an assisted living home - one where she is protected, cared for, and well-fed. Your Advisor took the time, effort, and patience to make sure that her care-level was a good fit for the facility he helped me choose. Now, even I can sleep well at night knowing that my mom is safe! Thank you so much!
My dad is a resident at Avista Senior Living. I am sad to read the bad review from previous poster. From experience with two previous senior living centers, I find Avista to be by far the best around. The caregivers are all very experienced and very caring. I'm sure if someone took a poll of the residents at Avista, the vast majority would be in total agreement with my statement.
The location is very closed my house. So I called the phone for my mother Lin. Alfonso the owner answered the call. He introduced the facility to me and invited me to go there to see. I went there and met care givers Val and Edna. They are very sweet and know the medicine well. Both of them, sweet and friendly. The house is nice, and a little game room. We decide to move in because we trust the 2 caregivers. The back yard need some work because when the weather cool down, Lin wants to go out. I call Alfonso and he agreed to work the backyard to make it more enjoyable. Anyone who is looking a place should go there to see this place and talk to my mom Lin because she is so happy since then. She was not happy with her first place. Then we picked up This place. We give all the thanks to Val and Edna. Thanks for taking care Lin well. I don't worry my mom complains any more.
My mother is a resident at Avista and this past week the staff there failed to notify me of two falls, illness, and her being transferred to the hospital. My sister had to call the nurse to see why my mother wasn't answering the phone. The nurse didn't know why and told my sister she would find out and call her back. When the nurse called my sister back she said she just found out my mom was sent to the hospital for a fall. The hospital is stating that my mother was sent in because they found her on the floor and disoriented. My mother is suffering from kidney failure (Rhabdomyolysis) due to neglect. The hospital nurse said patients aren't this ill from a fall that she had been left laying there for hours to be in her condition. I contacted her nurse at Avista and she is stating that the caregiver documented that he called me and left a message. I pulled all my phone records and verified every call received for the days in question and I was never contacted by them. I am very sadden by the lack of care my mom has received and if she recovers from this she will not be returning to this facility. Please look up health department violations before placing your love one in these care homes, I'm at a loss right now.
We are so pleased with the tender and compassionate care our Mother is getting at Fairbrook Grove. Julie is an outstanding nurse and has competently managed the medical issues and nutritional needs of our mother. We recommend this Home to anyone wanting the best care for their loved one.
This place is a nightmare. Even my grandma's hospice nurse said she wouldn't recommend it. The caregivers are for the most part as good as gold they are just stretched thin. The workers there are AWFUL. I had one lady tonight hang up on me. When I called back another lady told me I was an awful granddaughter to my grandma because I didn't get her her own phone. Only I DID get her her own phone. She just couldn't get use to cell phone and there wasn't another option. I was already deeply grieving losing my grandma who I had lost for less than a week so to have this evil lady tell me that I was an awful granddaughter pushed me over the edge. She was also inaccurate. She said I never visited my granddaughter. I visited her 1 to 2 times a week. I have endometriosis so some weeks are harder. She had me bawling my eyes out on the phone and then hung up on me. COURTYARD TOWERS IS A NIGHTMARE. My grandma fell and broke her shoulder and despite that button to push to alert someone she was on the ground for over an hour WITH A BROKEN SHOULDER. Add that to the rude staff and I would say avoid them like the plague. They certainly don't care how you feel and are completely selfish!