We regret that you had a horrible experience with us. We can never apologizes enough. We have learned in this industry that there is human error in everyone. That is why we specifcally state at the bottom of our work orders.... " Before signing please walk through the house with AZ Maid Beautiful Maids to confirm the job is complete and satisfactory. Once signed cusomer and employee state that services done by AZ Maid Beautiful were finished and complete to customers satisfaction" We also state on work orders that if there are any issues to contact us within 24 hours to make arrangements to correct the issue. The work order was signed and we did not recieve a call back for at least a week letting us know there were issue. Two girls cleaned the first time and we sent three girls the next time. We spent at good 8-10 hours in total on the house. Once again we apologies that you were unhappy we never like hearing people are disappointed with our service but we are human.
Thank you Gail for the great job you do. Vacaton rentals require the home to be spotless. They also require attention to detail and being on time …
830 N 1st AvePhoenix, AZ 85003
From Business: In business since 2003 we pride ourselves outstanding customer service while providing quality work at budget friendly prices.We are dedicated to helping keep bus…
3926 E Indian School RdPhoenix, AZ 85018
From Business: Dry Cleaning Specializing In Leather Suede Cleaning. Kachina located in phoenix offer complete dry cleaning and sevice. We have been in service since 1959 and are…
2433 S 7th Ave Ste 101Phoenix, AZ 85007
From Business: AAA Ajax Pumping Service is a family owned and operated septic pumping and cleaning company. Since 1959, we have offered premium pumping, cleaning and inspection …
They a great company and owner was wonderful to work with! Floors never looked better!!!
4140 E Baseline Rd Ste 101Mesa, AZ 85206
From Business: Our goal is to provide the customer with all residential cleaning services in an environmentally sound, completely trustworthy, and professional manner. All of ou…
Randy cleaned my carpets and tile/grout. He was very responsive to questions and completed the job in a timely manner. He was courteous and profes…
I regret that you had a horrible experience with us but at the bottom of our work orders it states" *Before signing please walk through the house with AZ Maid Beautiful Maids to confirm the job is complete and satisfactory. Once signed customer and employee state that services done by AZ Maid Beautiful were finished and complete to customers satisfaction."The work order was signed stating you were happy. We always ask our customers to walk through the house to make sure everything was complete. My girls never have any problem redoing anything that needs to be fix. I am sorry you had a horrible experience with us and send my apologies. If I would have known that day or the next we could have come and correct the issue.
So I usually don't post about these things but I truly feel like I want to share my experience. I purchased a Living Social voucher for a cleaning on my home. I have not ever done this before, I always have cleaned my own home. I did it, I spent $65 on a Housecleaning by AZ Maid Beautiful, when I called to schedule my appointment the gal on the phone was so helpful & informative. The Maids showed up to clean my home two days later and did a fabulous job. I even took advantage of the special offer for going with ongoing service, it was even less than the original price I paid for the Living Social.Thank you Maids, you are making my life easier...I love coming home to my beautified home!!!
Audrey's is a cleaning service without peer orparallel. From the princedoms of Paradise Valley to the golden pagodas of Glendale, from the gracious villas of Gold Canyon to the great estates of Goodyear, no cleaning service offers the least competition as regards service, cleaning, or what have you, to Audrey's Cleaning Sertvice. What is more, I have it on good authority that the eponymous Audrey is--- herself--- an active participant in the first-class operations of this venerable and redoubtable firm. Hire themtoday--- bask in the wisdom of your decision tomorrow!
I have been using this company for a very long time. They have always given me a consistently great service. I have dogs so their is always pet stain that need special attention. And they always get a great result for me. Their guys are uniformed and the type that your not afraid to have in your house.
These Gals are FANTASTIC!! They were so helpful in putting together the right package for me, I just had my 3rd cleaning from them and I cannot explain how much help they have been. I totally recommend these gals to anyone looking for a Sparkling Houseclean...Keep up the great work AZMAIDBEAUTIFUL!!!
Justin is AWESOME... Had a water leak from my shower into my master bedroom . Carpeting was saturated- I called Daniels and he was there within an hr. to my rescue! I'v used Daniels several times before for cleaning and they do an amazing job. I highly recommend them! Five stars all the way !
I have been using this company for a long time. They have always given me a great service. I have 2 dogs so their is always pet stain issues. And they always get a great result for me. Clean cut uniformed guys that your not afraid to have in your house.
I had a really great experience with this company. I've used a few different carpet cleaners and I was always displeased with the way the traffic areas have come out. The tech they sent Tony really got the color to match again. I would highly recommend.
We just bought a new home with older carpets. Dr Chem dry and the technician, Dan, did a fantastic job making the carpets look new again. We are absolutely thrilled with the quality of service we received. Thank you Dr Chem Dry!
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
- Apply a cleaning solvent directly on the stain, if needed, and allow it to soak in for a few seconds.
- Use a damp cloth to blot the spot. Don't scrub or apply too much pressure, as this might only further embed the stain into the carpet or rug.
- Rinse the cloth and continue blotting until the stain is removed.
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Why You Should Hire a Carpet Cleaner Service
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam Cleaning Carpets
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
What to Ask a Professional Service
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Decide Which Method to Use
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
Research Online or in Person
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Ask About Employees and Services Offered
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
Getting a Quote
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
Choosing a Carpet Cleaner
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Owning Your Own
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
- Attachments: Some models include special attachments that work on upholstery, stairs, bare floors, or small spaces.
- Brushes: Some units may not use a brush to agitate the carpet, while others might use a stationary one or multiple actuating brushes.
- Hose length: Bigger machines can be hard to maneuver around a room. Having a detachable hose of considerable length can make it easier to clean open spaces as well as more cramped areas.
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.