Amazing company amazing staff. This company will work with most situations and help you get your dream house.
Warning Warning! Stay away from this company!! This company is a repo business, under the disguise of a finance company. Thay are hoping you miss payment so thay can repo your car snd resale it to another unsuspecting buyer. Thay are rude on the phone when you call and question any of their actions. If you are one week late thay will come pick up (repo)your car. My daughter was in the hospital for 3 weeks unresponsive. Without any letters in the mail, thay came and swooped up the car. They then will charge you all kinds of astronomical fees to get it back, making it nearly impossible. If you have any belongings in the vehicle they will charge you $25 to retrieve them. They prey on the uninformed customer. Best bet is to deal with a reputable financial company. A good finance company wouldn't have six to seven cars out front, with $400.00 sticker prices on them. I'm sure thay will respond to this complaint with some generic response, making it seem like they care about their customers.
Best no cost lender anywhere! They were able to close my loan as expected. I would definitely recommend them to everyone. They closed my loan without any fees and credited me for the appraisal just like they said they would. When they were busy I would email or call and leave a message and they would call me back that same day. The next loan I get will be with Blue Brick Financial! Thanks a million!
If I could give them negative stars, I would. Terrible company to do business with. Would not recommend to anyone unless you want absolutely no communication (none, zero, zilch, nada), slow action, and a higher than promised rate (.75 higher including .24% they added for no apparent reason). I assume the .24 is how they cover the "zero cost" processing. With all of the good mortgage companies out there, there is no room in the market for such a poor company. Whatever you do, learn from my error and don't use Blue Brick Financial. Read other reviews. I wish I would have paid attention to them. Will never, ever, ever use them. I have made sure to tell everyone I know and posted on the electronic bulletin board at work for my fellow 3000 employees in Phoenix not use them.
Blue Brick Financial unexpectedly increased my interest rate and monthly payment on my mortgage refinance without my knowledge when I went to sign the closing documents!During the past few months I have been working with this company to refinance my existing home mortgage. Finally, on January 10th, 2013 at 11:55 am I received a call from Blue Brick Financial (1-480-981-3330) and the gentleman I spoke with told me that my loan had been approved by the bank and that my new interest rate would be 3.25% and my monthly payment would be $1,551. He said to expect a call to set up a time to have someone come to my home to sign the closing documents. I scheduled an appointment, and a few days later another gentleman came to my home for us to sign the documents. My wife and I were very surprised to see that the closing documents stated that the new interest rate would be 3.49% and the monthly payment would be $1,580. We did not sign the papers because these were not the terms that we had agreed upon, so I instead tried to contact the company to fix this mistake. Instead of resolving the situation and upholding their end of our agreement, Blue Brick Financial has instead decided to try to convince me to agree to their “new” terms. Despite my repeated requests for them to honor their word, they have chosen to ignore the problem and hope it goes away. Had I known that this was the way that they treat their customers, I never would have chosen to refinance through Blue Brick Financial. It isn’t worth the anger and frustration that I’ve been forced to endure.