Just bought my Kia Optima and love it.Thanks for everything. The most stress free car buying experience EVER! I will be a customer for life.
1850 E Merritt Island CswyMerritt Island, FL 32952
From Business: We are honored to be your local Lincoln dealer and provide you with personalized service to meet your owner, new car sales and used car sales needs. We offer the …
My initial review of this business was negative and I only gave them one star. I had purchased a vehicle from this dealership and ended up spending a lot of money shortly thereafter to have repairs done. Since then, after being contacted by Tony, the owner, and having a sit down meeting with him I have revised my review. Tony went out of his way to contact me and discuss the issues I had with the vehicle I had purchased from him. He compensated me for a portion of the repairs which he didn't have to do but offered to anyways. He really went above and beyond and proved that not all used car salesmen are the same. I would recommend this car sales lot to anyone in the market for a used car.
Bought a Volvo through this dealership everything was perfect until we actually bought the car and signed papers. Everyone was nice until we started having issues with the car within less than a month after buying. First off in the contract we signed they were to have someone come by to fix the fabric headliner, haven't seen anyone come by for 2 months following the purchase until the day after I threatened to call my lawyer, then when the guy shows up at 10:30 am he works for about an hour then leaves said he was coming back soon and never showed(leaving my car non-drivable) I then called him at 6pm that night and he said he had another job and couldn't finish it that day. Second off this car was sold to me with old oil in it that was known by the dealership, a shift lock problem where I couldn't shift into park(I was told that its just the way Volvos are) yet I had it fixed... Another problem was the check engine light was on and the car wasn't running or starting right so I brought it in just like they told me to, then I got there they treated me like jerks. Then they tested the car brain, told me that nothing was wrong with it, that it was perfectly fine(after their mechanic looked at it) and that lights weren't reset being the reason for the check engine... About a week later check engine light comes on again and car starts running funny again... At this point I had been to Island Motors about 6 times and never received any helpful work on my car like they promised so I was fed up with them. Brought the car to a foreign car dealership, the spark plugs were burnt up and older than hell, what I don't understand why couldn't Island Motors find this. These guys are jerks, and never once did what they said they would. The whole car buying seemed like a HUGE scheme on their part and showed crappy customer service and didn't fix or pay for one thing wrong with the car