We have made several orders from this Merritt Island location. We have had a couple of bad orders, BUT nothing like tonight's!!!Part of our order included a veggie pizza with pepperoni, it was made wrong (they forgot to add pepperoni) and we called (at 6:32pm) and spoke to a "lady" called Jocelyn, posing as a manager. After saying I had placed the order incorrectly, I asked her to review my order and she acknowledged the oversight was in fact on their side. She was apologetic and said it would be replaced and re-delivered. Well at 7:30 we had not heard anything, so I called and spoke with a Victoria, another management "poser" who said they were expecting me to pick it up! I explained that that was not the case. Victoria said a new one would be made and would be sent over within 20 minutes. Well 10 minutes later a "new" pizza was at the door. It was obviously the one created around 6:30! It looked like a pizza version of croutons with dried, bruised veggies!My wife called back to say the pizza was not fresh and she was consequently thoroughly abused on the phone by Jocelyn, and was advised that nothing would be done!I called back to attempt to clarify and was "greeted" (YELLED AT!!!) by Victoria. I told her their service, product and her attitude were unacceptable. She retorted that there was nothing I could do as she was a long term (8 year) employee and that her word against mine carried much more weight and she was not a bit concerned about me doing anything, particularly reviewing our experience and/or contacting her superiors. After me questioning her I was told that she would never be fired and she talks to customer "any way she likes!"WELL, NOT THIS ONE!!!These unintelligent and uncaring individuals are either misrepresenting the Domino's brand or are in an induced stupor (by who knows what?) and they feel they have a demigod status. Watch this spot.
Ordered delivery. Large steak and cheese with mushroom and onion. Added on two canolis. The canolies were old and burnt. Yuck. Not worth the 2.50 a piece price. And the worst part is I found a nasty grimey screw in my sub. No lie, a screw. I called and got my 15 dollars back. Will NEVER be going back.
The owner of this place hired a friend of mine as a waitress. Paying her cash under the table. But not before he took the taxes that would have been taken out if he was paying her legally and puting it in his own pocket. Avoiding having to match the withholdings as business are required to do. That is her money she would get back at the end of the year when she filed taxes. So this guy not only steals from his employees he also evades taxes. Total loser in my opinion. He will never get a dime of my money. I would rather go hungry than put any money in his pocket.
I've been a fan of Basil's for about 13 or 14 years since he was in Satellite Beach and then in Melbourne. My favorite is the Italian sub (order it all-the-way) - it's good cold, but even better hot! Of all of the places to get a sub in the area, Basil's subs are the best - the bread is awesome; he makes it fresh. He uses quality ingredients, and the way he puts it together, it just has an awesome flavor.I also like the eggplant parmesan. I like it as an entree with spaghetti, but it's good on a sub roll, too. His red sauce is a little sweet, but I like it that way.Plus he's friendly and always remembers me and my family. He knows that my father-in-law really likes the garlic knots, so one time he just threw in an order of those for him.
Crust great, no flavor in the pizza sauce [heard this from a friend also, but had to try ourselves],ordered mushrooms on lg pizza and couldn't find them.Sausage was very light too, pepperoni was okay. Flat taste, needs some spices.Its a shame because best crust around. Cal zone was good, but skimpy on the ricotta and sauce. $27 for lg pizza and cal zone.$1.75 for toppings, so they shouldn't skimp on these. They need to get some mushrooms and USE them. Please fix your pizza sauce and you will do good. Good luck. Stars are for the crust!
The best homemade bread for subs, and to die for Garlic Knots!