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U-Haul Moving & Storage of Merrillville

Map & Directions
(1 Review)

1650 W 81st Ave, Merrillville, IN 46410

(219) 769-2444

CLOSED NOW
Today: 7:00 am - 7:00 pm
Tomorrow: 7:00 am - 7:00 pm
73
YEARS
IN BUSINESS
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Moving Made Easier

General Info
U-Haul is the choice for truck, trailer, cargo van rentals, RV, Boat, & Vehicle storage and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.
Hours

Regular Hours

Brands
international, storage
Payment method
cash, check, debit, master card, visa, discover, amex, all major credit cards
Categories
Portable Storage Units, Storage Household & Commercial, Moving Services-Labor & Materials, Self Storage, Propane & Natural Gas-Equipment & Supplies, Trailer Hitches, Truck Rental, Trailer Renting & Leasing

COUPONS & DEALS

No coupons available

Reviews

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Jasmin W.

10/05/2016

Overall
Expertise
Professionalism
Promptness

The manager Penny is incompetent and lacks customer service skills. After paying my bill Friday. She has called me back to back 14 times. That's harassment. When I brought it to her attention that I made a payment Friday. She told me she didn't know that I paid. When I asked her how would she like it if someone called her phone like that while she was at work, her answer was "pay your damn bills, I pay my bills on time". WOW very professional! Next time Penny, check the documented notes on the accounts before you call a customer so you won't look like the incompetent idiot that you are. I made a complaint with the regional, and her first question was, "when are you making your next payment?" Then there was someone in the background coaching the regional telling her what to say to me. Horrible customer service.

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