More Info

General Info
CarMax is America's 1 used car retailer. Whether you're buying a car or selling your car, we've got you covered. We've been revolutionizing car buying since 1993 with our no-haggle prices, no-pressure shopping experience, and wide selection of vehicles. We stand behind our used cars with a 5-Day Money-Back Guarantee, no questions asked. See your local CarMax for written details. Visit carmax.com to explore more than 40,000 vehicles at our 160+ CarMax locations nationwide. Is your dream car at a CarMax across the country? No problem! You can ship a car from one CarMax store to another, with no obligation (fee may apply).
Email
Payment method
master card, visa, amex, cash, check, debit, discover
Categories

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
YB
Yuriy B.

01/03/2017

Overall
Expertise
Professionalism
Selection

Best car buying experience i ever had, was very easy and quick with very welcomed attention to all my questions before, during and after buying via phone, text, and in person. I will definitely consider them again in the future. I am happy to have received a great low interest rate on my loan with them. So overall i loved and am satisfied with the whole experience.

amieloran

12/03/2012

Overall
DO NOT BUY A CAR HERE!!! They...

DO NOT BUY A CAR HERE!!! They sold me a lemon. I have had the car 7 months and it is now UN-driveable. Now I am stuck with a broken car and a bill of $13,000. Tell your friends and family so the same does not happen to them. If I could give them no stars I would but the review is making me give them 1.

blank_

09/30/2012

Overall
Never bought a car here, but i...

Never bought a car here, but i work at a pizza place and deliver here all the time. These people never have the decency to tip. It's disgusting that they can be so cruel and rude, especially when gas is $4 a gallon.

bhfd19

03/02/2010

Overall
Carmax: The Auto Super-screw!!

By far this is the worst car buying experience that I have ever had!! I wouldn't send my worst enemy to this place! The sales staff excels at selling CRAP!!! I purchased my Ford F150 a little over a month ago and have had it for less than a week! The vehicle was wrecked (Driver's door magnesium impact bar was pushed in) and it was not disclosed. It was easy to find the damage because the window would not roll down...so much for a quality inspection. The vehicle has been in the shop 3 times for the same complaint and they couldn't find the problem. Yet, 5 minutes at a COMPETENT mechanic and the problem was found!!! I also wonder why my truck's computer was wiped clean by CarMax prior to me taking it to my mechanic?? CarMax has also failed to disclose any warranty information....hmmm. Worse yet.....the service tech had enough gall to call my wife "sweatheat" and treated her like an incompetent idiot because of her gender!! My wife has more time under a greasy hood than most men. She is still fuming about being treated differently because of her breasts!!!



My advise to you...if you choose to buy some kinda vehicle from CarMax, contact the KY company to make the buying and service experience a little less rough...in the end!!!

Details

Phone: (219) 769-2902

Address: 1370 E 79th Ave, Merrillville, IN 46410

Website: https://www.carmax.com/stores/7180

People Also Viewed