Star Nails & Spa
2411 E Main St, Merrill, WI 54452
|Mon - Sat:|
Star Nails and Spa
This was my 3rd time at Star Nails as a walk-in. Each time they gave me a time-slot with approx. a 1/2 hour wait. Each time I waited at the salon for my time, and waited and waited for at least 30-45 minutes past the given time. And this was the 3rd time they then came to me and said they would have to re-schedule to a much later time that day or a different day! Today, when they gave me the slotted time, it was the appointment time from a person on the phone calling to reschedule, so I wasn't just a work-in. After waiting 45+ minutes, they said they couldn't get me in, but the next person after me got right in. Apparently they do not want my business.
I walked in without an appointment to get a pedicure done and take advantage of there grand opening price. I was greeted by Tracy. She was very friendly and very quickly got a chair ready for me. She was very attentive and paid very close to detail. Everything was so clean, and she took extra steps to keep it that way. The cuticle nippers and cuticle pusher came in a sealed wrapper, the scrub came in a single use container, she wore gloves, and did an amazing job on massaging my legs and feet. Throughout the about 45 minutes, she didn't get tired or lax at all with her techniques. She did a wonderful job on painting and designing my toenails. The pedicure chair is another story. It is so comfortable and has many messaging options. I then got a full set of acrylics with gel polish. Tracy again superseded my expectations. She is so steady with her application that there was minimal filing needed. I was amazed! She didn't grind my natural nail down either. The acrylic was thin and flawles