A&L family is a very dependable oil service very friendly very respectful on time . Just outstanding service. And price are very good.
Amazing low prices. Great customer service. Dependable, helpful, honest. Good old-fashion customer service.
Rude, unprofessional, nasty. The owner is nothing more than a vindictive prick with little man syndrome. Do not use them for maintenance or oil. One star is too much for them
The first time I called I too ran my tank low and called, spoke to a very nice woman and we had oil the next day. I called last Monday April 9th was told we would have delivery on Thursday. No show . My husband called again spoke w/ owner he said I had called and cancelled my husband stated we didn't cancel. He then said they would deliver this past Monday April 13th, still no oil. Tuesday, & Wednesday STILL NO OIL. Check dated 4/9/15 still taped to my door. Just sent email cancelling my order as I could not after 4 calls leave a message on cell #. Very poor customer service on 2nd call.
OMG the most rude people I have ever talked to. They are unprofessional. They make mistakes with your delivery and they lie to your face. They get upset at you if you are looking for your rights! They hang up the phone on you. Never again buying from them. If you wanna have a good day Do not even call them!
I was in desperate need of oil this weekend, luckily for me at the last minute on Friday I was directed toward Allicon Oil LLC The nice woman who handled my call assured me that they would be out here to my house on Sunday (today). I have a long, steep (icy) driveway that is very difficult to get up. The driver Fran, did everything in his power and made it up the driveway after a couple of attempts. At one point he even told me "don't worry, I'll get your oil in the tank even if I have to push this truck up the driveway."In a day in age where you get transferrred to National call centers and get put on hold and deal with rude customer service reps it's so incredibly nice to find a family owned business where you actually talk to people in the state, who actually put the customer first. I couldn't recommend Allicon Oil enough. They will have my business from now on.I just wanted to say that I've dealt with a few Oil companies lately and they've been at best unfriendly and rude. Being the lazy, irresponsible person that I am I let my tank run out. I called around trying to find someone who would come on short notice. One company who shall remain nameless told me it was my fault that I ran out and I would basically have to suck it up until after the approaching storm. It's so refreshing to have found a company that still values old time customer service.Thank you Allicon!Author Micah Ackerman
Very dependable, honest & competitive..