Orwell Natural Gas
8500 Station St., Suite 100, Mentor, OH 44060
(440) 205-4600Add Hours
TollFree: (877) 222-7867
Emergency After Hours: (888) 234-9639
Orwell Natural Gas Co.
Was charged nearly $150 for heating a one bedroom apartment in February owned by, you guessed it: the Osborne family. As it turns out they were reading the wrong meter. I took video to show them and their own technician confirmed it. They said they would "fix". It also turns out another tenant was paying to heat everyone's hot water. Again, they said they would "fix" it.
I moved out 2 months later. On August 8th I finally got billed for my last 2 months of gas "usage". Even though I had turned off the gas wall heaters and used electric space heaters since my mid February bill (the place is tiny, by the way), I was charged approx. $130 for each month. The other tenant, who had been paying for everyone's hot water for several YEARS was also billed as much.
We will be speaking to PUCO about this complete fraud and total conflict of interest! To be continued...