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Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Payment method
visa, amex, mastercard, discover
Location
Great Lakes Mall
Category
Other Information

Bike Parking: Yes

Price Range : Average

Parking: Lot

By Appointment Only: No

Reviews

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BN
B N.

05/21/2014

Overall

I went in for gel/shellac on my nails. The man who did it did a horrible job. The paint is bubbly, uneven, and peeling two days later. It is also sloppy around my fingers. When I went back two days later he was extremely rude. He refused to get me back in to redo it at a time that was convenient for me, insisting that I work around their schedule. When I asked for a refund both he and the manager Linda refused, saying that "the service industry doesn't give refunds." What about paying for a service you didn't receive? I paid for a quality manicure and it looks like a kindergartner painted my nails. Needless to say I won't be back, and I would caution anyone against using their services. Worst customer service experience ever. Can't believe they are still in business.

Details

Phone: (440) 255-3499

Address: 7850 Mentor Ave Ste 500, Mentor, OH 44060

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