What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Serving the Mentor Area
From Business: At Marshall's Auto & Truck Parts, we carry a full line of domestic and foreign parts for both cars and trucks. With our 20 acre facility, we have 2000 + cars read…
8509 Mentor AveMentor, OH 44060
From Business: Joe's Auto Center offers over 25 years of experience performing complete repairs on domestic and foreign vehicles --BMW, AUDI, MERCEDES, VOLVO, VOLKSWAGEN, ASIAN …
7408 Tyler BlvdMentor, OH 44060
Make An Appointment Today!Schedule Appointment
From Business: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the Mentor area, turn to Safelite AutoGlass. Those in Mentor and sur…
9250 Mercantile DrMentor, OH 44060
Click to make an appointment online!Book an Appointment
From Business: On The Rim & Out The Door is our revolutionary pricing policy. A traditional tire dealers tire prices do not include installation. On average, this costs $25 per …
35535 Euclid AveWilloughby, OH 44094
Such a wonderful group of knowledgeable and professional staff. The owner actually stayed open past operating hours on the day before Easter to help…
1575 Mentor AvePainesville, OH 44077
Click to make an appointment online!Book an Appointment
From Business: Because you need to TRUST who’s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to …
12577 Gar HwyChardon, OH 44024
Called to have a truck towed at 9am- told them we need the truck to be picked up at 1pm from location and towed to our yard. 1st truck they sent did…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Everyone please make sure to check your car before you hand over your keys and tell them what exactly problems you otherwise they let you set in the waiting room and surprise you with all fals problems I went to do E check without any problem They guy tells me that you have battery problems which just happened after I checked back plz either don’t go here or let them check everything in front of you
They did a great job!!They were very professional and knowledgeable. Gave me my car back in the amount of time they said it would take. Were very honest about my repairs and the price was very reasonable. Nice!
We took both company vehicle for tires, exhaust and and the van had a new air conditioner installed. Bob explained all the work required in detail and he and the crew were professional and courteous. Their prices were better than I had been quoted elsewhere and we had our vehicle back on the road in a few days. Highly recommend !!
This place is the best window tinting business in the area. I've had probably 5 cars done by them and that's not counting my family members getting there's done as well. Outstanding work by these guys.
Thank you VUI !!! Brought the Mercedes in and you got it in and out in a day! The car sounds great, you saved us a ton of money, and all without any hassle. Thanks again. We will certainly refer you and use your services again.
John and Crew at Midas of Mentor are extremely professional, polite and courteous and they always do an excellent job when working on or repairing the 2 vehicles that we regularly bring to them! The manager, John, will WOW you every time...
Joe offered to let me lift weights while I was waiting for an oil change. How cool is that? I'm sold!
Great customer service and speedy work.
I got a mailer from Montrose Auto last week which had pull tabs and offered prizes if your number matched the prize number listed. After pulling all the numbers, one of my numbers matched (if you read the fine print, everyone was a winner, just not of a valuable prize...). I've gotten these mailers in the past, and normally I just discard my "winning" ticket because it's pretty obvious I'm being offered something rather worthless to stop by the dealership. This time, though, my number matched next to the picture of a new Flat-Screen TV, which piqued my interest. I thought "ok, if I won a TV, I'll head in to check this place out tomorrow..." So I did stop by the next day. When I got there, there was no one to help me (I was with two of my young children), and the room looked like a pretty shady place. Instead of finding someone to help me, there were several disgruntled looking people holding the same mailer I had received. After about 15 minutes of just standing there, and figuring out that I was most likely being scammed and not receiving a TV, I was approached by a salesman (wouldn't have known, as he was just dressed in a regular button-down shirt, like half of the other old gentlemen in the shady room...) who asked if I was there to look for a car. When I told him I was there to get my prize (I may have been interested in looking when I got there, but not after being there for 15 minutes and feeling like I was being lied to already...), he ushered me down a hallway, and gave me a piece of paper to fill out to enter to win a TV, and told me I had won a free lottery ticket (which won me precisely $0 and meant that I didn't even recoup the gas it cost me to get there, let alone the wasted afternoon time...). When I began to tell the man that my number was lined up next to the TV, he just hushed me and told me where the door was. If the company is run anything like its promotions department, there is nothing but deception and thievery going on at Montrose Auto. Warning to those who want to try to do business with them, that in my experience they are an awfully shifty and shady bunch to attempt to deal with in any meaningful fashion. It did provide me a valuable lesson to teach my kids about honesty as we went home discussing the fact that Daddy didn't win the TV even though the prize picture seemed to indicate that he did. I informed them that they should never run a business by dishonest practices. Dealing with Montrose was one of the worst car dealership experiences of my life, and I not recommend it to anyone at all!
my truck was stuck beside my house in the mud called them up told me if its beside your driveway it will cost $50. They did get it out then it went up to $75 with tax $80 expected them to rip you off!!!!!!!! will never call again
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.