Dura-Foam Roofing & Solar Center, Inc.
1185 Obrien Dr, Menlo Park, CA 94025
|Mon - Fri:|
Dura-Foam Roofing & Solar Center
A fantastic company to work with! My neighbor who has a 20+ year-old Dura-Foam roof and solar panels recomended I call after my old tar and gravel roof started leaking. The roof crew was very courteous and took care to cover patio furniture and things around the house. My home stays much cooler now on warm sunny days. I sprayed some water to test roof areas which were originally constrcted with no slope; drainage is much better now!
Dura-Foam installed a solar system for my mid-century modern Sunnyvale home. I get a kick out of watching my solar production on my iPhone app and the system is producing more than what was promised. Although the installation was delayed for a number of weeks due to frequent storms, things went quickly once they got startd. My home already had a Dura-Foam roof that was originally installed many years ago by the previous home owner. The roof needed a recoat surface maintenance which gave the roof a fresh new white appeal. Also, the roof crew did a nice job touching-up some rough looking areas. They say it will not need another recoat for something like 15 to 20 years. It was nice to have one company guarantee both the roof and the PV solar installation. I highly recommend Dura-Foam for its expertise and customer service and have already referred them to some of my neighbors.
Overall, the experience with Dura-Foam was very good. My modern-style home in Redwood City has a flat roof. Foam roofing fixed some drainage problems where the old roof had somewhat of a duck pond. The new roof drains much beter now. Also, my heating bill last winter came down quite a bit as a result of the roof's insulation value. Last Fall, Dura-Foam installed the roof which kept my home perfectly dry through the heaviest rainy season we've had in many years. The construction experience went well. Apart from some initial clean-up work and final inspections, the bulk of the installation only took a couple of days. John, the lead technician, kept me informed about next steps toward job completion and did a nice job cleaning up each day that work was perfromed.
I contacted Dura-Foam Roofing & Solar Center to service my foam roof and they were able to come out the same day. The crew that came out were professional and explained to me in detail what was going on. My roof has been leak free ever since. In the future, I will be contacting them to install solar. I highly recommend using Dura-Foam Roofing & Solar Center!
03/10/2011Provided by Citysearch -
In 2006 we paid Dura-Foam $17,000+ for a new foam roof. Due to a major remodel where we have had significant plumbing and electrical work on our roof, we are now faced with investing in a new roof. From the beginning they didn't treat us as a returning, valued customer. It was difficult to simply have them come out to give us a quote, refusing unless we had a design in PDF document form of our roof! The Dura-Foam acted as if they were doing us a favor and often were very dismissive and arrogant. At one point, they came out for a second look at our roof and didn't have the courtesy to even speak to our contractor and didn't return our calls. We always had to call them to ask them for a solid quote, which we never received. Finally, Dura-Foam simply told us that we should use another roofer because they felt our roof was too difficult for them. I can't recall being treated so poorly by a services company, especially one that has built a business in our Greenmeadow, Palo Alto community. It appears they believe they are the only roofer in town and no longer believe they need to treat customers...RETURNING customers...with respect and courtesy. Of course, there are other Foam Roofers in town which have acted very professionally towards us and we plan to use them. I encourage anyone considering Dura-Foam to consider a business that will value your business. On the Eichler Network Dura-Foam does a fantastic job of positioning themselves as the foam roof experts, but they aren't the only business that can provide a quality foam roof. In fact, they've had some very negative responses related to how they treat customers and the quality of their work. Check out Yelp. I feel it is our obligation to inform our neighbors when a service provider does not deliver.
I can see why Dura-Foam has been around over 30 years now in the Bay Area. My Palo Alto Eichler is incredibly comfortable and my heating bills have really dropped. Both my neighbors have roofs from Dura-Foam roofing over 10 years old, so I knew what to expect. I'm happy to say my roof has been leak free and my home stays more temperate (just like my neighbors). I heard these guys do solar panels too, I might do that in the future. For now I just though I should say, this is a really good company and they did a great job on my roof. I really recommend them.
Dura-Foam Solar Center was careful to get me what I really wanted...a great job at a great price. They found things other bidders missed. They fixed my low areas, getting rid of the ponds of water in sunken sections of my roof. Eight neighbors on my street used Dura-Foam, going back almost 30 years. I am very pleased with every part of the job, from the planning to the final clean-up.