So extremely long story short, I went in to get a hair cut. Was told adding color would look good. I got that done as well. It was late in the evening but the girl, Brittany Long, didn't have a problem with it. And the owner didn't have a probelm with it either. So I got a bob cut and during coloring I was left alone while Brittany would get phone calls from people. Then after a wash I got my hair styled so I could see how it'd look the next morning (bc I was coming in to get it styled before my family pictures) and it looked good! I asked the owner (the lady, Holly Cummins) if I needed to wash my hair before coming in, she said no. The next morning I lightly brushed, didn't notice a thing and got my makeup done by a totally different girl and that looked great. Then got it styled by Holly Cummins and she did a good job. That night I washed my hair went to bed with it wet. It wasn't until that day (2days after cut) that I noticed hair was an inch away from my scalp and hair was uneven. Talked to the owner she said it was from a pony tail. Went to see a stylist elsewhere she said no and that I had other hair patches missing at the back of my head. Took pictures and showed Brittany Long and she told me it was from a pony tail, then she said it was from medicine, then my hair being weak. (Keep in thought I have only had a balayage done to my hair once in my life) Then I was told to look on google for the reasons I had "breakage" the owner was busy with a client and I stopped and talked with her to see if I deserved a refund, bc Brittany didn't, only to make my hair even and a deep conditioning to help the hair growth back, and the owner Holly said let me think about it tonight and I'll let you know tomorrow. I wasn't refunded. Only pictures can show you the horrifying hack job done to my hair. If you need proof it's on my Facebook page. I wouldn't recommend this salon not only bc of the stylist but the owner and how she handled things!
Been going here for many years and have never had a bad service! Love all these women!
Always appreciated and made to feel right at home as soon as I walk through the door. I rarely ever trust anyone else with my hair! Highly recommended!!
Great customer service, very talented stylists, comfortable atmosphere. Love this salon!
Very happy customer:) I am a bride to be, they got me in done everything I wanted with great care:):):)
The most important factor in business is customer service. These girls don't have it.