They were very rude and the cashier called me trash for no reason I asked why... He said trashy people buy trashy thing's the nerve �������� that was my first and last time going there he refuse to give me a refund they are disgraceful disgusting discriminating individuals racist at their finest
I'm disappointed with the facts of 3 Asians beauty stores within a 5 blocks radius. WHY? These KBSS has saturated the inner-cities communities. They might hire a few, minimum wage, black people for appearance. But, I haven't seen any Asians shopping or living in the neighborhood. WHY? Because, they take their money and beautify their own neighborhoods. BUY BLACK! SUPPORT BOBSS.
I go to discount wigs especially for Alicia to do my lashes she's the best .Her service is very good she's fast and does a perfect job when I get out of her chair I look like Betty Boop
.i like to go here to get my lashes done because i save a few dollars but they never use the whole pack of lashes nor do they give you the ones that they dont use.. Their customer service isn't very pleasing most of them have attitudes and act like they don't want to be there unless you are someone they already know or if they know you are going to tip them.. I usually go here bc the service isn't expensive but i would rather spend an extra 5$ at my friend's shop knowing that she will make me feel welcome, knowing that my sevice is appreciated, and knowing that she will give me her best service every time than continually be short handed by these women..
Angela did my traditional sew in. I explained that I have some medical issue hairloss and she said she could do the job. She braided my hair SO TIGHT that my scalp throbbed for 2 nights. When I had to take it down, some ends were braided into other braids that were so small and tight that a pro had to CUT the tips to get them out! And on top of that, she was incredibly rude. The hair, which I bought from them was maybe a C- grade...but it held up good with minimum shedding. Also, the folks that work there are somewhat helpful, but not a huge choice of good grade hair. If you purchase hair there, DO NOT use Angela to install it. But the Asian owners are cordial and did offer free tester hair products.
The hair was nice the first time I bought it. No tangling or matting it was beautiful. The second time I can not say the same. It's shedding like crazy after a few weeks.
Where do I start. My hair lasted three weeks and my friends hair lasted one. He tells you that he is going to put hair in someone else head (that he knows)to prove that he has good hair and then if her hair does do well he will replace it. You can't wash the hair or take it from curly to straight because it will tangle and mat up.
They are a scam! I ordered from them and asked for 2 day shipping. That was 10 days ago. They won't answer calls nor email
DO NOT ORDER from them. I put in an order then emailed and called to cancel it. They did not respond. They sent the order out the next day. I received it and the merchandise was broken. I called and emailed again to return the broken item. Still no response. Excellent way to run a business.Update; Dec. 5 2014.I sent them their defective item COD and they REFUSED to accept THEIR broken item. Classic. They still are keeping my money though. BUY AT YOUR OWN RISK.
POOR CUSTOMER SERVICE... I never received my products..THEY NEVER ANSWERED THE PHONE OR RETURNED MY CALLS.. So glad I paid through PayPal. The Resolution Department could not get a response from them either, so PayPal refunded my money... DONT GET BURNED,