The store here in Oakland does not carry much variety. They most certainly don't carry the large size clothing.
Total Nightmare. I was given this number by The Shelby County Penal Form/ aka Shelby County Division of Corrections and I spoke to a woman by the name of Brenda Porter. She first refused to identify herself when I asked who was I speaking to. She said "No. I will not give you that information". Then when I told her I was given the number by the Shelby County Division of Corrections Director she suddenly gave her name. Really? It took affiliating myself with someone of high rank at the prison to get her to identify herself? Boy do they sure act ignorant in Memphis. After that point she demanded to know my name which I had already given her. I gave her my name again and not a second after it was out of my mouth she demanded to know who I was 'with'. My employer. Very strange. My nephew is being held at the Shelby County Division of Corrections and they won't release the commissary list to the public. They only wanted to give me prices of whatever I asked for off of it. So they had me call the actual commissary. Yet the woman is now demanding to know where I work and she refused to give me any information if I didn't tell her where I worked. I had to hang up the phone on her eventually. She was very rude and very hostile. The Memphis Government and its vendors act just like the Mafia in everything. I'm a private citizen of Memphis with a relative held at the prison. Why demand to know where I work? It doesn't make sense.
Unfortunately, I have made the effort to come here today to warn others and hopefully alert the store that change is needed. Yesterday,I experienced the worst customer service while in their auto department than I have in my 45 years. Today, I have called to speak to the general manager twice. First time the store didn't answer after 20 rings so I hung up. Called back 1 hour later to someone answering while there was yelling and great noise in the back ground. I told person I wanted to speak to the GM and am still on hold as I write this with a current wait time of 17 mins.
The staff in this walmart are not up to part, there is never enough cashiers/staff to take care of their customers and their needs,questions,or complaints. They are very unprofessional, not organized, unsure of everything,and etc. I went here to purchase crickets and no one never came to sporting goods to check me out and the time before that I left. I personally picked up the store phone and called for someone to come to sporting goods due to this happening before, NO ONE NEVER CAME!!! But they did send a undercover officer to circle me and watch me as I was up to something. I really didn't appreciate that at all. I waited every bit of 20 minutes for someone to come service me, every worker that I approached repeatedly told me someone will be with me which never happened. That being said I do Not recommend this walmart to anyone due to all the bad experiences that I had with them.