I can't thank James and Margaret enough for their help. We've used them twice now, once to move our piano, which was big and extremely bulky and then we used them again to come out and tune and to replace some missing keys and non-working keys. They came out and stayed until it was finished and done right!!! They even came back out when we had another small issue and fixed it without ever asking for a penny! I'd highly recommend them to anyone looking for good, hard working, quality people, that truly have your best interests at heart!!!