I am an employee at the New Paradise Entertainment Center. Location 645 East Georgia Avenue Memphis Tennessee 38126 Phone number is 901-417-8955
I went to this place to have my income taxe done. It's a family business, the neice did mine. I've never gotten back the amount she figured even when I was filing single without dependents. Mind you, she charged me $300.00 dollars to receive only a thousand and something back. To add salt to mental injury, someone in the office called me to inform me my income tax were back awaiting in their office. I was not able to go the day of the call, I was tired from a day of hard work. But the next day I went to their office, to find the office closed. Since that day I've repeatedly called them on the phone, but they had directed all calls to their answering service. Now tax reporting is over and they've closed for the season with my check in their office. And no one has bothered to contact me nor mail my refund to my adress. By the way I've left a message for them to mail it to me, but the answering machine is just picking up non-addressed calls. And they've closed the office for the season. What can I do to receive my check? My next step is to report it to the BBB, which I'd hate to do but I feel this is quite "messy"...They should think of ways to handle issues like this. No customer should have to experience this, I have crucial bills on hold due to my expectations of recieving my refund.
I had to give this company a different rating. I thought it was another wells tax service on 3074 covington pike, which i had a not so great experience. I don't see the option to delete my review. Sorry, as I don't know anything about this particular company, but maybe this is the one I should have gone to instead, maybe I would be happy instead of the state I'm in now due to the one on covington pike, that has the same name.
fast , friendly and mobile can come to u that s plus for an busyperson I like that it is an home base office don't have to look for my TAX LADY the next year!
My experience was one of the worst experience I have ever had dealing with a tax company. They did my paperwork but never file it, for two weeks my tax information sat up there now I'm getting told that within that two week period my SSN was file as a dependent from that company. So my taxes are on hold now and I'm lookin to pay some money back
Great i really enjoyed my experience wit tye company they showed me alot of companionship wit helping me get my money
I owe $2800 to the IRS because they didn put all my w2's on the return, I went to their office many times but it was closed. I called the tax preparer she said she's gonna talk to her manager but I never heard her back. BE AWARE
Haven't had on yet but im gonna give it the benefit of the doubt. I would like to review more but so far its good
This will be my 4th year getting taxes done with Tax Break Dot Com. "Tank" and his staff are professionals! Quick, precise, hassle-free service. NOT a fly-by-night "tax season only" office. Very reliable. Will never use another tax service again.
This was our first time using H&R Block and I just want to say WOW! Never have we had such a well knowledged tax preparer as we did with them. Connie Laymon knew everything there was to know about trucker taxes. Which is so rare. Trust me, we've been trying to find one this knowledgeable for 14 years. She got us back a bigger refund than we've ever gotten, plus was able to get us back money we had to pay in last year. She was really great and I highly recommend her.